Gość
13 września 2024 r.
The website is accurate, it "should" be relaxing and an amazing getaway, unless 90% of the resort is booked with a large loud wedding. Had we known prior to arriving that our 2 night very expensive stay would be barely able to get service the first night because of the wedding guests that proceeded to party well into the night and we were awake listening to them fighting in the middle of the night after they finally finished taking over the bar, lounge and anywhere else they could be. The following night, the actual wedding day, was listening to the DJ doing announcements and playing loud music while trying to go to sleep around midnight. it was anything BUT what we expected our Tuscan adventure (first time ever to italy and we are in our late 50's) to be. We BARELY slept both nights because of the wedding guests. Wanted to talk to someone when we checked out however all staff were so busy with the wedding guests we had to find someone to tell them we were leaving. Our dinner, the Florentine steak, was also nowhere near what we expected and interestingly enough we saw 2 other tables besides ourselves send it back. Again something we couldn't wait to experience and just not what we thought we would get. We booked this trip almost a year out and it was supposed to be the highlight of our 6 weeks, instead it was just an awful experience. Have never looked so forward to a stay and been so incredibly disappointed. As soon as the staff realized we were not with the "group" we were almost ignored. It was very clear that the bride and her guests was all they were interested in. Came home feeling devastated listening to our friends stay in Tuscany that was exactly what you would have expected. The wedding itself, was absolutely stunning so if you are ever looking for a wedding location would highly recommend as they got fantastic service.
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