Pension Santa Elena

Amazing hotel in beautiful town. Delicious breakfast. Convenient parking

乾淨衞生我很喜歡，主要是價錢便宜，物有所值。熱水和咖啡無限量供應。前台服務很好，有問必答。

"Our family booked three rooms for our stay, and unfortunately, our experience fell short of expectations. The second-floor room had the best layout, complete with handrails, which provided a sense of safety and convenience. However, the first-floor rooms were quite disappointing. Each room accommodated four beds, including a bunk bed, a regular bed, and an additional mattress placed atop the restroom area. The upper bunk bed felt precarious with no handrails, making it uncomfortable for anyone to sleep there. Furthermore, cleanliness was a significant issue throughout our stay. Stains marred the room's surfaces, and dishes were left unwashed, detracting from the overall experience. Additionally, the lack of air conditioning made the rooms uncomfortably warm, especially during the night. Regrettably, the quality of the food served on-site did not meet our expectations either, prompting us to seek dining options elsewhere. Thankfully, a nearby restaurant provided a more satisfying dining experience. In summary, while the layout of the second-floor room was commendable, the overall condition of the accommodations, coupled with subpar cleanliness and food quality, left much to be desired. We hope these aspects can be addressed to improve the experience for future guests."

The concept is interesting. Makes for a lovely youth hostel. Was surprised it was so much in the city. Breakfast was very good.

This is an amazing place to stay. Feels like a cozy bed and breakfast up in the mountains. The staff is so friendly and accommodating! Common areas are comfortable and the free breakfast is a great way to start your day.

Definitely a hostel in terms of quality of facilities. Very small rooms. Loud since it is located on a busy road.

We really enjoyed our stay at the pension. We had the chance to meet with beautiful people and share parts of our trip with them. The place is very well located, but the area is quite busy and get somehow quite noisy with traffic noise in the background.

Very basic hostel, staff was not very friendly, room are very basic, the photos are much more beautiful than in real life. Very noisy (adjacent to the road), but we had traffic jams, so ok. Very dirty rooms (look under the beds!). The weather wasn't great, so we cut our stay short by one night (2 nights instead of 3). Although the hotel was almost empty, the young girl at the counter did not want to cancel the 3rd night (booked with *******) so we paid for the 3 nights. Very poor customer service. For this we do not recommend.

I am a senior traveler and was trying to bring the self-indulgence of a solo trip in on a budget. Staying at Pension Santa Elena helped. I had a Garden Standard Room with private bath. Location in the town in very good for a traveler without a car. As noted by others staff are pleasant, informative and helpful with making travel arrangements. Room was basic but comfortable, shower was good. Found the pension quiet at night, though an early start to motorcycle traffic in the am might be a problem for some. Satisfied with the breakfast. If you are out and about before it is offered at 7 am, Panaderia Jimenez just up the street opens at 0500 and has good coffee.