Carla
18 lutego 2024 r.
Lobby was nice and clean but once we got to the second floor at 530 pm the hallway was in need of a vacuum and wall were dirty. Open the room door and it smelled bad. Pillows on each bed had log hairs, bathrooom floor had not been swept, food was left in the fridge, no bed skirts, just uncover boxspring and a ton of crumbs beside the bed. Changed rooms only to have another bad smell and no working remote. 3 remotes and 1hr later we had tv service. Only 1person on staff, but she did the best she could. I wanted to find another hotel but Iwas told i coulnt get a refund, so we have to make lemons into lemonade. Worst Best Western ever!!!!
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