Holiday Inn Express & Suites MT Sterling North

Employees at front desk were efficient and helpful with restaurant suggestions and help with Ref River Gorge information. The hotel was clean and our room comfortable. We used the clean, fully equipped fitness room and enjoyed breakfast both mornings with a variety of food choices.

When I took a shower my bare feet "bled" muddy water. This means the room rug was so soiled that my bare feet had become filthy duing the very few mintues I had been barefoot in the room. I've only ever seen this from hotels with outside hallways. I was shocked that the carpet could be so soiled. On the other hand, my room was perfectly quiet. It was away from the the highway but even on the highway side in the lobby and at breakfast etc it seemed perfectly quiet.

Everything was as expected for my stay. The hotel was nice, the staff treated me well, and my room was clean. It's out of Holiday Inns control, but the hotel is the only property on the street that is upkept. The other properties are in various stages of urban decay.

The shower in our room looks like it needs some work around the base and the shower door did not close tightly.

The property was very nice and clean. Our room was very spacious too. There are stores nearby if you forgot to pack something.

Excellent experience! I would highly recommend this hotel. Staff was helpful. Room is very large and newly remodeled. We would definitely stay here again.

Carpet was dirty and room had strong oder of old cigarette smoke.

Next to the highway, noise is crazy, cleaning is 0 (zero) on the bathroom with live bugs, only issues, breakfast good.

The room was really clean. Wallpaper was peeling in the bathroom and the thermostat was sticking so it was either 63 or 78 in the room, nothing in between.