JW Marriott Mumbai Juhu

Our recent stay at JW Marriott Mumbai Juhu was marked by contrasts, but ultimately the positives outweighed any shortcomings. Upon arrival, we encountered some hiccups with room allocations, which resulted in having to move between rooms multiple times within the first few days as we tried to get 2 rooms together. This was a bit disappointing as we had hoped for a smoother start to our stay. However, once settled into our proper rooms on day three, we found them to be comfortable, albeit starting to get a tad dated we felt. Although we had 2 Seaview rooms, due to the hotel layout and depending on where your rooms are located, you may only get a restricted partial sea view, which I must say was a bit of a let-down. The true highlight of our stay undoubtedly was the breakfast experience at Lotus Cafe. It was nothing short of exceptional, with an array of options that left us spoilt for choice. The live stations where chefs prepare customized orders were excellent, ensuring each meal was tailored to our liking. The service during breakfast was exemplary, with attentive and friendly staff catering to our every need. Although, when it gets very busy, our orders were occasionally forgotten. However, the overall quality of the food and service co****sated for these minor lapses. The hotel's location is a major plus point. It's just a short walk away from Juhu Chowpatty, which allowed us to explore the vibrant surroundings and indulge in some authentic street food. For movie fans, a visit to Amitabh Bachchan’s house (“Jalsa”) is also a short walk around the corner. Final minor thing was we weren’t offered their special welcome drink which I believe is customary. I think this was because we arrived early in the morning, but it would have been nice to be offered this for this calibre of hotel irrespective of the time. In summary, while there were initial challenges with room allocations and occasional lapses in service, the unparalleled breakfast experience and convenient location make JW Marriott Mumbai Juhu a standout choice for travellers seeking a memorable stay in Mumbai.

Amazing place to stay, very clean, and location so good.

I recently had the pleasure of staying at JW Marriott Juhu, and I must say that it was an exceptional experience from start to finish. We weren’t entirely happy about the check-in process as we got assigned to a room which had arrangements for another guest however it was taken care immediately after being addressed. I would like to commend three staff members who went above and beyond to make my stay truly remarkable - The front office ***ager Mr.Abhishek, Mr.Rushikesh from the housekeeping department, and Mr.Vinmesh from the executive lounge. Rushikesh, from the housekeeping department, deserves special recognition for his attention to detail and dedication to ensuring that my room was always impeccably clean and well-maintained. He consistently went out of his way to fulfill any special requests I had, and his warm and friendly demeanor made me feel truly valued as a guest. Mr.Abhishek, the ***ager at front office, made a lasting impression with his professionalism, efficiency, and genuine warmth. I would like to extend my heartfelt gratitude to him for the hamper placed in my room. It really made our day. I would also like to mention Mr.Vinmesh from the executive lounge as his warmth and friendliness created an inviting atmosphere in the lounge, making it a delightful place to relax and unwind Apart from the exceptional service provided by these individuals, the hotel itself was outstanding. The facilities, including the pool and fitness center, were well-maintained and easily accessible. My experience at Dashanzi is also worth mentioning as I had an impeccable experience there! The entire service team worked flawlessly to make my evening absolutely amazing. In conclusion, my stay at JW Marriott Juhu was an unforgettable experience, largely thanks to the outstanding service provided by Rushikesh, Abhishek, and Vinmesh.

The service at JW Marriott Juhu was exceptional. This is the second time I am staying here. There was absolutely no issue that was not addressed timely and with satisfactory results, especially upgrading me to a higher category and addressing my needs. The quality of the service and overall positive attitude towards my stay satisfies me to come back and stay at JW Marriott Hotel Juhu whenever I am in India. I usually offer suggestions for improvements, but there is absolutely nothing that could be improved – you have set the bar very high.” It was a Happy Stay.

Great location, beautiful sea view.. good place to meet people and connect with, would definitely recommend location on the beach. Food variety could be better overall had a great time

Nice service & breakfast

Harsh provided exemplary service as we arrived in Delhi quite early morning. He was very detailed in his approach as a valued staff member. Harsh and his colleague’s efficiency and friendliness made the process seamless, setting a high standard for hospitality. I appreciate their attention to detail and the warm welcome they extended, making my stay truly enjoyable

Excellent service and everything is convenient from hotel, shopping, sightseeing….. very beautiful view, highly recommended for business and family too

The stay was pleasant as always. They have been good with their service.