Super 8 by Wyndham Mundelein/Libertyville Area

The staff is nice. You can change the room if you don’t like it. Also, they have house keeping every day. The towels smells great and looks clean. You won’t feel itch if you use their blanket. The only bad thing is I stay there for 5days but there are 3 days that police coming. I don’t know what is going on but it just feel this is not safe.

Very disappointed! Rooms were very old and needed a lot of work to bring them up to just par. Carpets were filthy. The phone in the room did not work, the internet disconnected us at least twice an hour - no exaggeration! And they routinely shut off all the lights on us at least twice a day - early morning and again in the evening. Not late, but evening, when people should be up and in the rooms. The TV would stay on, as would the microwave, but all of the lights and power would go out and our phones and computer would die. They said it was because the electrical was installed on a timer and they could have someone look at it. Don't look at it - fix it! Don't allow it to happen, but it did all 3 days and night...ridiculous! Walls and floors were paper thin and could easily hear everything adjoining and above. A LOT of weird characters hanging around outside all day and night to the point where we were afraid to leave our vehicle unattended. WE booked this because of the rating, but I have no idea how they had the rating they did. The staff was nice enough, but few spoke English so no matter what you said, or asked, they just smiled and said thank you. The bed was comfortable and the shower water pressure was good, but there was no sink space for placing anything. And the TV was a good size, but old and did not have a good picture. All in all, I do not recommend this place.

Don’t stay here. Floors so dirty your feet will turn black within minutes. Socks are ruined. My daughter crawled on the carpet before we noticed & had dirty black hands & knees. Booked a pet friendly room, didn’t get asked about my dogs & upon checkout get told I’ll have pet fees for a non pet friendly room. Didn’t they see that I booked that room & be sure to ask? Or stopped me when they saw us coming & going through the front door or on cameras? I truly don’t think I should have been charged for the pet fees since it wasn’t our fault. When we told her about the condition of the floor she said we didn’t complain last night so it’s our fault but all they’d do is move us to another dirty room. I didn’t want to repack up my kids for that. Just feel like I paid way way too much for what we got.

I did not stay here . Upon arrival red flags everywhere, people hanging around in parking lot, very unkept person walk directly into hotel and upstairs. Went to check out room upon opening Door fouls odor, nasty carpet and smelly room . cancelled this hotel all together

Incredibly dirty with stains all over the floors. Foul smelling and musty on the second floor! The breakfast was next to none and gone before 730. Not to friendly at check in and overall a terrible stay!

I never write a review but felt the need to for this one. A nightmare that ended up costing. There are reasons their price is low.

The floors were absolutely disgusting in both rooms that we booked. Socks turned black and we did not dare walking barefoot. One bed was obviously not clean and the sheets had something on them as well as a very noticeable hair between the fitted sheet and top sheets. We got back to our room very late after a concert and there was nobody at the front desk to help us so we didn’t even bother waiting around. They also do not have cribs or pack’n’plays even though both ********** and their own website says that they do. One room smelled incredibly musty and almost like mold, the other room was hot and humid even with the a/c fan kicked on. I absolutely wouldn’t book here again.

Looking at the pictures on the website compared to the actual place is like night and day. The lady who greeted us could be warmer and just being at the reception area, my family did not like the place immediately. I asked for a cancellation but she said no. Ok, so we decided to stay, upon reaching our room, there was this smell so we ran the ac until at least it was tolerable. As we tried to get comfortable, the suite we were in felt like we went into a time warp. The furnishings, carpet and linens were old! My family just ****** it up basically and tried to ride it out and when morning came, we couldn't wait to leave. How much they charged for the place compared to what we received was totally not worth it. The place was dirty and my son found bugs. This place is in the extremely low side and totally would not recomment staying here and even staying at any Super 8 places. In fact I should ask for a refund and felt rob for the amount of money we paid. Totally not acceptable. Sad.

Worst stay. Rented a king suite. 5 outlets in room didn’t work. It was on the third floor. Next morning e woke up and elevator was out. My husband is handicapped. Asked when it would be fixed. They had no idea. Told them my husband couldn’t do stairs. They said they could move us to first floor but room was smaller. We reluctantly agreed. They moved us to a handicap room with a double bed. Very uncomfortable. Woke up next morning to the fire alarm going off. Had to evacuate. Went to check out and asked if they were going to comp us for the difference in room size. They told us no. Paid for a king suit for three days. Ended up in handicap with double bed for two of those days. Management is horrible. Will never stay there again.