Alphie Feung
16 sierpnia 2023 r.
Worst experience ever. Never ever book and live in such a shitty hotel with poor service.
1. They gave the wrong room when I checked in. Someone already lived in that room. This is incredibly unprofessional.
2. Room service is supposed to be performed every day, but there was no room service in the first two days at all.
3. On the third day, there was room service after two days of urging, but my friend’s own bath towel was taken away.
4. The servant attitude is extremely poor. My friend's own bath towel was taken away by mistake. The front desk has always faced our communication with the attitude of "what do you want me to do" instead of solving this problem
5. And now the hotel tried to deny that the towel was taken by them, saying there's no camera to prove that she lost her bath towel with them.
So once you live here and lost something, pay attention, they will not take the responsibility because there’s « no camera »in the room.
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