Murfreesboro Central Hotel

I'm giving a generous rating, as I would rate the hotel a 2.5 if I could. I travel frequently and usually stay in hotels owned by the competition, but was tired and thought I would try Holiday Inn. The outside of the hotel front didn't look bad and the lobby area was clean, however the parking is bad with very narrow spots crammed into the front of the hotel. You are able to park along the side of the hotel, but there you can get a Birdseye view of how run down the building really is. The lady at the front desk was very pleasant and accommodating, as the original room I was assigned had water on the floor by the bathtub. I didn't notice it at first because the lighting in the bathroom was almost non-existent. The room I was then given was a handicap room, which was spacious and basically clean, but the shower area was haphazardly caulked and the sink area extremely small. There was also a strong sewer smell coming into the bathroom and there was no hot water coming from the sink. The curtains would not close completely as they were partially off the rod and the blackout curtain had numerous holes and cracked areas from age. The carpets in the hallway were dingy and the naugahyde on the chairs in the dining area was pitted and cracked with foam evident on the seats. I did not use the laundry area or the ice machine so don't know anything about those items previously mentioned by other reviewers. The bed was very comfortable, however. The truth is, if I hadn't been driving and was able to read all of the other negative reviews, I would have moved on...wish I had now!

The blow dryer in my room didn't work. I didn't discover this until my hair was already wet out of the shower. The hotel staff did bring me a different blow dryer the next morning. I traveled with a colleague whose shower had no hot water. Cold showers were her destiny during her stay. Also, her TV didn't work, and there was no phone in the room to call the front desk. She was moved to a new room. This new room is the room where the shower didn't work.

My rating was generous. I stay at IHG 90% of my travels but this one missed. My room was clean but this place is terrible by IHG standards. I did not encounter any rude staff but this place is in serious need of an overhaul for what they charge. Breakfast was limited, not sure why. The rear parking area is trashy and overgrown. The lobby was clean. My room had mold around a badly repaired bathroom ceiling and sink. I won’t stay again.