Hotele niedaleko Oceania Beauty and Massage, Nadi

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

We are an elderly couple. After arriving in Fiji, we found out how right we were to choose Leisure City Apartment. The property is well-equipped, clean and tidy, and has a very good location. You can find a large supermarket, bakery, bank, Burger King, at least two Chinese restaurants, and a Chinese supermarket in a 10-minute walk. Life is very convenient. The landlord is from Beijing and has lived in Fiji for more than ten years. He knows the local area very well. Because Fiji has more than 300 islands, and 20 to 30 of them have been developed, the landlord became our consultant and recommended two tourist islands with great tourism value. The tropical islands made us very happy. Usually we don't like to eat out, we like to cook by ourselves; so our homestay has obvious advantages. The kitchen here is very large, with a large refrigerator, a four-burner gas stove, an electric rice cooker, and a complete set of pots and pans. The next day we went to the supermarket to buy a local chicken, and cooked a large pot of chicken soup with carrots and potatoes, which was very delicious. The landlord is very enthusiastic. He drives to the farmer's market a few kilometers away every day to purchase agricultural and sideline products. Every time he asks us if we want to go and see? We drove with him twice and bought beef, eggs, local vegetables and fruits. The landlord has two cars to provide convenience to guests. In addition to the appropriate fees we asked him to pick us up at the airport, he took us to the pier twice and took us to the farmer's market twice, all for free. That night, the landlord also gave us fried breadfruit, a local specialty made by his wife, which was very crispy and delicious. The islands in Fiji are very beautiful, and the local indigenous people of Fiji are very warm and friendly to tourists, but Fiji is indeed still a developing country. The overall impression of Fiji left on us is very good; of course, this good feeling comes in large part from our landlord. So I would like to take this opportunity to write a message to thank our landlord again!

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

We had a great stay. Staff was friendly and accomodating to our needs including carrying out heavy luggage up and down 3 flights of stairs. They even allowed our visitors in which I find very rare. They also carried our food up to our balcony which was great. We had the Sunset suite at the very top - awesome view! Our room was nice and clean, super nice air con in the room and lounge area. Really nice kitchen area with a massive new fridge. Very convenient with the supermarket up the road and beachfront to chill. The ocean was sooo nice and hot to swim in. Downfall: Some of the levels smell like damp, wet carpet and was really bad . Some of our dishes were so dirty and their were cockroaches in the toaster, microwave and jug. Would be great to have a volley ball net on the beach and some activities on offer for guests such as horse riding & snorkelling etc. Also some entertainment would be great as the music next door was the only entertainment we got but sometimes it was far too loud that we couldn’t sleep. There was no fire show or kava ceremony and we were looking forward to that! The food at the ghost ship bar was really good especially the pizza and curry dishes! Be good if reception could help guests find the best taxi prices as some Of the locals that stand on the road really take advantage of travellers and charge you the world. We did have a great stay in the end! I would recommend this if you want to stay near town, the airport and want to experience outside of Denarau. Denarau did get boring for me sometimes so I liked this experience this time around.

Its business suites - includes kitchen and laundry in room. Always great to have these services. Beach isnt much, think walk along rather than swim. This is one of 3-4 hotels in a row beachfront. Guests primarily those passing thru to islands, backpackers and groups. The hotels’ beachfront bars were quiet during week in May but came alive for weekend. Restaurant on top floor had great views. Service very slow in restaurants of all these hotels. Staff very helpful and friendly.

The breakfast was good, the pool and the view were also good. The only thing I was not satisfied with was when we went to have breakfast. The restaurant staff said that our breakfast was not included and we had to pay for it. When I booked the hotel, it was included with two breakfasts. I showed him that it was in Chinese, but he couldn't understand it. I don't know if it was a problem with the platform or the hotel system. After we argued, he said we should eat first. He helped us talk to the front desk. Fortunately, the duty manager at the front desk helped us. Overall, it was not bad. We caught a 9 o'clock early flight and could have breakfast at 6:20. It was a 10-minute drive from the airport. It cost 35 Fiji coins to call a taxi. It was best to find a place to pick us up.

Location is perfect and the staff are amazing. Reception was super helpful and very friendly. We enjoyed our 4 day stay however, we were hit with a VAT tax of FJD$495 on top of our bill. That shocked us as we didn't realise this would be an additional charge. I'm trying to see where I can contact the Manager to query this, however I can't find any details on how to make contact.

The staff was friendly. We booked a Family Villa through Tripadvisor Plus for 2 nights. Our flight on Fiji air was scheduled to arrive at 6AM in the morning. They held the room for us and it was ready when we arrived at 7AM. Room was ground level. The staff moved us to a Villa closer to the dining and pool because my wife walks with a cane and a shorter walking distance is better for her. Room was clean and spacious. I would stay again.

After getting rained out on another island we saw sunshine on Nadi so we changed our flight & were so blessed to get same day accommodations here. The wow factor starts with the short boat ride over to the island where you are instantly greeted with the biggest smiles & friendliest staff. We loved it all- the live music, Fijian night, pool table, swim up bar, relaxing overlooking the ocean, & the best breakfast. This location is an easy 30 minutes to the airport or Denaru marina which we utilized for a day trip to island hop. This is a beautiful island dripping in colorful flowers & dreamy palm trees everywhere. My only negative comment is there is a severely malnourished mare here that was being ridden. Both of the mares that had foals were underweight but she was all bones & it was heartbreaking. Please stop letting people ride these horses until they get up to a safe body weight & if they’re being fed “properly” than have her teeth checked out. Even while nursing a foal there is no reason a horse should ever be in that condition.

My wife and I spent 7 amazing nights here! The resort has everything, you don’t even have to leave! You can catch a 45 minute cab ride to port denaru for some adventure experiences of course, but so much to do here. Isikeli and Jim - as well everyone else at the water sports area were awesome! The 5 hr cruise with snorkel and wave runner safaris were definitely worth it. Joey over at the fish bar is great and pours some good drinks. Missi and Adam with activities also some great people to run into for a soccer game on the beach. Marcus was the friendliest person to run into everywhere at the resort throughout the day. Simon at the front lobby will help square you away with whatever you need. We had a lagoon view bure which was a home away from not wanting to go back home. Walk right into the lagoon from the beach or sit on your balcony while reading a book. All in all could not recommend this resort more. Safest part of the trip is was having to leave.