Eric Chew
8 listopada 2024 r.
Be very careful! I paid and booked the Executive room but was given a corner deluxe room, very small corner room. I went to ask for room change, female staffs insisted it's Executive room refuse to change. I demanded Executive room then her senior female staffs decide to give me a smoking room. I do not smoke! She didn't even bother to check other rooms, it's a wednesday 2pm, how it is no other executive rooms available. I had to put up 3 nights of smelly cigarette bed, the Aircon is not even cool, the TV remote is spoilt can't change channel or lower the volume. The hotel didn't bother to move me next available room after 1 night. This is not a 3 stars hotel, it should be a no star inn. Never again.
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