Nantucket Inn

First night we stayed, there was rain, our rooms were flooded told front the next morning needed redund. They did not do. I would not recommend this property . Note two rooms were flooded out. Never again

The room we stayed in was so nice and the staff were great. The one wish we had was that the rooms were serviced at some point during our stay. We were there for 3 nights and so having someone come in at least once during that time (without requesting it) would have been nice to get a garbage clean up and fresh towels and more coffee pods. Still a great trip, but for the length of stay, servicing was expected.

Very nice, newly renovated and staff was super friendly! The shuttle to town is also a lifesaver

What a beautiful place! Brand new finishes throughout. Very pleasant staff, super clean, very enjoyable stay

Room updates from 6 years ago were very nice. Staff was always friendly and accommodating.

After a flawless stay at the Nantucket Inn one year ago, we returned with high hopes and were gravely disappointed. When we booked our stay several months ago, we were not made aware of the plethora of renovations being done all at once, leaving the Inn unable to offer several amenities that were still accounted for in the room rates. The “continental breakfast” consisted of a table, monitored by 2-3 staff members watching you peruse a selection of what I can only imagine to be gas station muffins, single serving boxed cereals, and apples, oranges and overripe bananas. This did not include coffee, however the rooms were outfitted with Keurig-like machines, and if you asked, the housekeeping staff would replenish your K-cups. Our room was newly renovated which was a nice feature, however our bathroom was full of tiny ants. We made staff aware, and despite them attending our room 2-3 hours after this discovery, we continued to have little visitors in our bathroom the entirety of the 5 night stay. The bar, restaurant (which provided a full hot breakfast last year), gym and indoor pool were simultaneously unavailable due to renovations, leaving you with virtually nothing to do at an Inn where you are paying $400 on a weeknight, and $500 on a weekend. The complimentary shuttle from the Inn was nice, as it takes you into town and returns you, each hour. After 6pm, it increases its rounds to twice an hour. It will also take you to the beach. This is really a positive feature

The amenities that were promised (restaurant, bar, indoor pool) were not available due to renovations being completed at the hotel. We were not aware of this and the price of the room certainly did not reflect not having access to these things. Also, the Inn is mid-island across from the airport. While they do have shuttles to one beach and the downtown area, we ended up having to rent a car in order to explore the whole island. Another unexpected surprise and expense. For the price, stay near one of the beaches or the downtown area. Also, we could hear the people above us stomping around. When they renovated the rooms they neglected to put any soundproofing between the floor and ceiling. Most of the staff were nice and friendly. Except for one young male driver, whose name began with a C. He just couldn't wait for his shift to be over and was very unpleasant.

Beautiful remodeled room and bathroom. Very comfy mattress. Breakfast was not that great. Would welcome some bread, butter and jam for breakfast instead of the sweet processed options. Also coffee in the aluminum bottle was appalling.

We had a fantastic experience here. I was worried after reviews I read online but the complaints were a little ridiculous. Yes the hotel is undergoing major reconstruction, the indoor pool and restaurant is closed but we were happy with the breakfast spread of fruit, cereal, etc (organic milk and high quality cold brew coffee) . The staff is extremely hard working and friendly and the front desk offers free waters and snacks 24 hours (there's also a convenience store across the street and the crosswind's restaurant at the airport). The shuttle runs like clockwork and the drivers, especially Danny are great. The rooms are immaculate and modern, clean and comfortable. The pool area is peaceful and they are literally cleaning the pool and hot tub every time a leaf falls into the water. Bring your own towels for the beach, they don't offer those or chairs but you can rent chairs at surf side beach. Also if you are dropped off mid island at night (highly recommend, it's calmer than town and has the restaurants that the locals go to) there is a huge chance you won't get picked up on the way back. I would stay here again, $1400 for 5 days in august beats dropping $6,000 at a resort in town any day! Lisa at the front desk is a gem, be kind to these hard working individuals.