WAQOO NaritasanMonzen

Room is very nice, the hot bath on ground floor was great. It was not possible to purchase breakfast and dinner on arrival, so better book in advance.

My one-night stay at this hotel was nothing short of frustrating and disappointing due to blatant deception and cheating. Despite booking a superior suite twin room advertised as a special deal on Trip.com, the ordeal began at check-in. The front desk couldn't initially locate my reservation, causing unnecessary stress after a long journey. When they finally found it, they claimed I had only booked for one person, despite the room clearly accommodating two. To add insult to injury, they forced us to pay an extra 33,000 yen for the additional person for one night, despite Trip.com's lack of options for adding more guests. This deceitful tactic not only left a sour taste in my mouth but also highlighted the hotel's lack of integrity. It's appalling that they would resort to such deceptive practices, essentially cheating guests out of their hard-earned money. Furthermore, the onsen experience was subpar, with just one small bath that is excessively hot. It's clear that this hotel prioritizes deceit over customer satisfaction. I strongly advise against booking their supposed "special deals" on Trip.com, as they are nothing more than a ploy to deceive unsuspecting guests. Save yourself the frustration and avoid this dishonest establishment at all costs.

The service and food are both very good. However, the onsen is a bit small.

Room and Service were excellent, the meals were great too! Would highly recommend for a relaxing holiday

3k多帶早餐倆人的房間，先説服務，會有三個服務人員幫我們拿行李（我們行李確實也多）整體服務很到位細緻。 早餐：真的沒必要體驗，就是預製小菜湊出一盒，温泉水煮豆腐沒啥味道，性價比超級低🤦♀️。金槍魚醃漬的這種品質也好不到哪去。真的不如直接出去吃個鰻魚飯 房間：相對於擁擠的東京酒店，面積確實寬敞，但值得吐槽的是潮濕的屋子不通風對我們來説就是花錢遭罪，我和老公都有睡潮床單起濕疹的體質。特別的難受。四樓一進電梯就有股澡堂子的濕氣和味道，屋子裡也是有一股子味道。潮濕導致被子也有股味兒。 設施：一樓澡堂子可以體驗一下，是黑巖功效的熱水（其實就是放幾塊黑巖泡個熱水就説有這個功效）很乾凈人很少，護膚用品都是雪肌精的很不錯。 用品：這個戴森吹風機真的拯救了我！全用它速幹大風量來吹被子！要不然這一宿我倆絕對是遭罪之旅！每個房間都有這個戴森，給的浴衣也很好看，還給了小籃子🧺用來裝東西。 旁邊就是新勝寺，很大，一個小時逛不完，後面還連着成田山公園，這條街真的很漂亮可以拍照。地理位置確實好。打車到成田大概200出頭rmb

1.服務很好，有櫃檯小姐會中文，溝通無障礙，會送妳到房間做介紹 2.房間非常空曠！冰箱的飲料都可以免費喝，很讚 3.雖然沒有機場接送服務，但可以幫忙叫計程車，離機場算近，車程20分鐘左右 4.有溫泉，可惜是人工的 5.餐點需要預約，早餐是7:00～9:00 6.附近是類似老街的地方，所以晚上6、7點就都關門了，靠近車站才有居酒屋…….