Robin
10 czerwca 2024 r.
The hotel itself was very beautiful, but the front desk staff were very rude and unwelcoming with the exception of one of the managers who was very bubbly even before I reported the staff behavior to her. The parking is terrible. There’s no parking lot, so you have to park in the street. There’s no porter to assist you in bringing in your luggage so you have to push it all the way up the never ending, looping ramp by your lonesome! Once you finally get checked in, and it’s time to go to your room, be prepared to drag your luggage once again across the floor or pick it up because the carpeting on the floors in the hallways is so thick that it renders the luggage almost immovable. This facility is not disability friendly AT ALL!!! As a person with disabilities, this place was very difficult to navigate and I was lucky that I had someone with me that helped me when my luggage got stuck because I probably would’ve just left if I was alone and saw that long inclined ramp. Once we finally arrived to the room, the aesthetics of the room were absolutely beautiful. Just be careful with the bed because you can easily push the mattress off the flat stand and end up on the floor. Oh, and it is located on one of the most boring strips ever! I would never stay here again.
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