Uday Palace, Navsari, A Member of Radisson Individ

Our stay at Uday Palace, a Radisson member, was truly exceptional, thanks to the impeccable service provided by the outstanding staff. ***ish from the front desk tailored our room to perfection, while Priya, Li***i, and Rohit ensured every request was promptly attended to. Mukesh Patel and A*** from housekeeping maintained impeccable cleanliness and went the extra mile. Sanjeet at the restaurant and Mayan from in-room dining ensured our dining experience was flawless. Narrotam Bishi, the front office ***ager, exemplified leadership and commitment to satisfaction, addressing any issues promptly. Ashish, the concierge, greeted us warmly, and A***, the security guard, never failed to brighten our day. Every encounter with the staff was incredible, highlighting the hotel's underrated excellence. However, the inability to open the balcony was disappointing. Installing nets for insect protection should be considered, as keeping balconies shut seems excessive for a five-star hotel. As a loyal patron, I expect more from the Radisson brand, and if unresolved, I'll have to leave a negative review.

I booked a Standard Room with Balcony. However, I was disappointed to find that the balcony was inaccessible as it was locked. This was not mentioned during the booking process Furthermore, the room faced towards the highway, resulting in significant noise disturbances throughout the night. As a guest, I would advise against booking standard rooms, especially for those who are sensitive to noise. Additionally, I’d like to address the service at the restaurant. Despite placing my order promptly, I experienced a considerable delay of nearly an hour before receiving my meal. This was quite frustrating and detracted from the overall dining experience.

Exceptional coffee, mocktails, kadhi and dhokra. All the staff are friendly and helpful! The rooms are comfortable and bedding clean.

They do not have online book reservation confirmation so you have to wait 30 minutes to check in

Very morden hotel nice view from the bedroom food lots of choices and very tasty. Dislike bathroom no were to hang the toilet rolls. Bed room need a mirror on the dressing table were all the make