Wilderness Hotel Nellim & Igloos

We booked our stay at the wilderness hotel through Scot Dunn .3 nights for £9000 so we were expecting something wow ! We had log cabin with a loft sleeping area . Very basic . Empty mini bar , not even milk to make a tea / coffee . Dinghy bathroom with permanently dimmed lighting so you could hardly see to wash or shave . No housekeeping so make your own bed . Ran out of toilet paper too. The hotel facilities were non existent . The bar / restaurant area doubled up as the social area too. Very limited comfortable seating so use a dining table ! Considering you have 3 hours daylight it would have been nice to have somewhere decent to sit during the day as there is no tv in the room . The food was dreadful , more like a school dinner buffet . The choice was extremely limited , the presentation awful and the quality extremely poor . Some of the staff could do with going to a hospitality charm school too ! The most disappointing aspect of the trip was the ‘activities ‘ ! Eg , meet the reindeer , a 90 second ride around a 200 metre track ! The aurora night trip .. you end up in a clearing in the forest surrounded by a variety of small wooden chalet huts ( garden sheds) . The one we used had no electricity. We sat in the dark for 15 minutes while the guides lite a log fire in middle of hut which eventually provided the heat and light ( it was - 20 deg c outside ) they then ( under ) cooked the worst pancakes ever over the fire . No sign of the lights regrettably so back to the hotel 2 hours later . The special audience with father Xmas was just ok but was hurried and the man himself struggled for a yo-ho-ho jolly conversation with our 5 year old daughter despite the crib sheet we had sent a month prior . In summary everything was very half hearted and shabby considering it is supposed to be magical experience . I m sure there must be better value trips around that offer far more than this for the not insignificant money we spent here. Avoid this hotel and this trip ! Consider other options All in all a very disappointing trip ,

It's my 2nd time with Wilderness Hotel nellim and everything is as good as the first. This time I was with family and we had a very pleasant stay. Hospitality was perfect, staff were friendly and helpful, especially Ivana, our receptionist, who ensured we were taken care of well. We were booked for half board for 5 days and the food exceeded everyone's expectations. The dinner menu never repeated and all were amazed by the variety. Unfortunately we were in early winter season so some of the activities we wanted were not available.

Great location in nature made this a perfect location for a get away from it all holiday. Plenty of organised activities in small groups. Home style cooking with different menus at lunch and dinner. Overall an amazing experience that made for a memorable break

This experience was just incredible, I simply can’t recommend it enough. All the guides and staff are so friendly and knowledgeable. We stayed in the log cabin which was lovely and the food was excellent. If you’re thinking about doing a trip like this then I would say look no further!

Very friendly staff with nice dinner everyday. The activities every are also very well organized. Highly recommended if you want to to Aurora. The Aurora over Lake Inari is amazing but please prepare enough warm clothings as the nights are cold at -21

We loved our four night stay at the Wilderness Hotel. We stayed in the Arctic Nature Cabin, which was great. All of the activities were well organised and fun, and the guides were friendly and full of interesting information. Food was plentiful and of decent quality. Overall, although expensive we felt it was a truly unique and premium experience.