D. R. Utthama

We had booked club room, the room was bad with no air circulation, ac not working, door handles broken, key card dint work and the landline phone was not working. I had to call the reception through website phone for changing the room. They changed the room to deluxe type and no refund was given and instead i was asked to order some food from menu. Which i cudnt as i had to check out next day itself.

No good maintainace terrible experience horrible no words to explain waste of money not value for money

The room is good breakfast is limited items no option only idly dos a only provide as per room is looking good

Chekin takes lot of time, ac in rooms doesn’t work, the rooms are stinking very poor maintenance the breakfast is also bad

The staff is not at all cooperative. House keeping needs to be reminded again and again for routine things like water, etc.

Rooms and service are average. Ordered for dinner in room dining but did not receive it even after 1 hour. Cancel-led it and ordered from other food apps. Breakfast is below average

The room is smelling like fungal or termite infested. There was not even a disposable cover to carry any laundry. The tea bags given were uncovered and open to air lying on the plate. The waiter there was more interested in tips rather than any true help

There is delay in issuing room - 30 minutes it took. The room service dept sent tea instead of coffee when we ordered when its double occupancy the towels, water kept are not in 2 sets despite reminder they did not clear the items after eating. Had to call twice. Breakfast was not upto the mark to preserve the reputation of dr uttam the service team there also dont ask if we need spoons, fork. Water was not served until asked. Infact table did not have glass, fork and tissues. Plates are not there. We had to ask. Order was taken but wrongly delivered. The ambience is good. The sleep was tight and other facilities are also fine. Centrally located hotel. Must improve. Hence 3 rating

Hotel is very neat and clean. We felt comfortable stay over there. We recommend d. R. Utthama at nellore.