OPO Hotel Viva Palace

Скоротать одну ночку перед вылетом вполне можно, но только если она не предновогодняя - персонал явно не справлялся... Спустя сутки вернулся сюда - обстановка стала куда более спокойнее, в номере было гораздо чище. Кухня неплохая, сотрудники - приятные ребята. Уровень отеля - около 2*. При следующих пересадках в Дели вполне возможно остановлюсь здесь.

We five couples reached Delhi airport at 5.30 PM on 29th August. There were many negative reviews about this Viva Palace Hotel. And we were quite apprehensive. But we were pleasantly surprised when we reached the hotel. Very beautifully managed, neat and clean hotel. With very gentle, polite staff. Special thanks to Shubham and Ravi. Rooms well spotlessly clean, with beautiful upholstery. Very spacious rooms. AC functioning very well. Bathrooms were also very clean. Gyesers were functioning. They had provided toiletteries, much more than five star hotel. Coffee tea maker in each rooms. Dining hall also well maintained and delicious food. On top of it, the rooms were very cheap. They had provision for airport shuttles. Great experience

I checked in early this morning directly from Indira Gandhi International Airport, New Delhi, and I must say that my stay at Viva Palace, Mahipalpur has been delightful. From the reception to the room, I was greeted warmly and made comfortable despite the early hour. I will definitely be coming back.

Hotel is good very well maintained good rooms tasty food ………………………Atul is a well behaved and soft spoken helpful too……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

It's a complete scam. I booked a room at Viva Hotel for the 31st of August with a 10 AM check-in. When we arrived at the reception, we were told to wait, and we had to wait for 30-35 minutes. Even after that, their behavior was so rude, as if we were staying for free. Finally, we got a room and ordered food, but the quality was just average. The main reason I'm writing this review is that when it was time to check out, one of the staff members was standing right outside our room. He asked for the keys and told us to inform the reception that the keys were given to 'Ravi.' His name is Ravi, and you can recognize him because he has an issue with one of his eyes. When I handed him the keys, he called me back and said, 'Sir, you have stained the bedsheet, and if I report this to the reception, they'll charge you between 2000 to 2500 rupees.' Believe me, that bedsheet wasn't even worth 200 rupees. Then dear Ravi said, 'You can settle this matter here by giving me 1000-1500 rupees.' I replied, 'Sure, I'll give you the money, but I'll definitely leave a review about this conversation.' After that, he said, 'Don't worry, I'll handle it.' I didn't like this behavior at all because frauds like Ravi, who tarnish the hotel's reputation, are a disgrace to India. I will also file a complaint with "The Hotel Corporation of India" because people like him have turned this into a business. So, dear Ravi should be fired for such behavior, and the rude receptionist should be too.

We were here for Breakfast and were utterly disappointed. Service people were just standing as the headless kitten. They didn't knew what to do, seems they had called Catering staffs from outside for service. We had to request everytime for refilling. Be it Poori, Chole, Breads, Fresh Juice, etc. Later it was known that all refilled ones were not edible. Poori with oil on top, Chole was watery and Watermelon was full of water. Later, we shared the feedback at the reception. They had called the General Manager was not empathetic and felt that he lacked experience to be at that role. Didn't knew how to respond back in English. He kept mum and was just waiting for us to leave as we had already paid for the Breakfast. I believe such GM's would create bad image of the property and should be trained on the same anent. Would not recommend this place.Wor