Overall was okay, location was excellent. However, some of the staff were very rude to us. They did not tell us we needed a bracelet due to it being Mardi Gras and did not offer us one when we checked in. When I pointed it out, they were rude about it. However, there was one young lady that was very nice to us. I would suggest customer service training for staff to be hospitable to ALL guests. I’m not sure why they were rude to us because they were very nice and helpful to the people they checked in right before us. Besides that, the stay was nice. We stayed to be closer to the Zulu ball and are locals.
Przetłumacz