Beautiful hotel! And it was the best location so close to everything we wanted to be around . I was put off by the lack of security that other hotels have during mardi gras but it didn't become an issue. I loved the customer service, best yet. What made me give 4 stars and not 5 was we didnt get our room cleaned for 2 days and we had to call the front desk about it. Also, for such a beautiful hotel, there are SO MANY holes in the sheets and towels?? Throw them away or fix them but don't put them in the hotel rooms people pay $300 a night for??? Silly thing. I WILL stay here again, itd beautiful, quiet, so close to everything, and customer service is the best out of the other 5 hotels I've stayed at in the quarter. Ive been coming to NOLA for 14 years, the Omni will be where I stay going forward.
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