Morris Guest House

Byłem zszokowany, kiedy przyjechałem i nie chcieli mnie wpuścić. W ogóle nie rozumieli, że nie wiem, jak obsłużyć rezerwację. Zostawili mnie czekającego na zewnątrz, nie rozumiejąc, że okolica jest niebezpieczna, byłem sam i bardzo przestraszony. W najgorszym przypadku, kiedy przyjechałem, powiedzieli mi, że płatność nie została dokonana, ale rano powiedzieli mi, że już pobrali opłatę i nie było zwrotów. Jak to możliwe? Dzięki twojemu nieporozumieniu miałem najgorsze doświadczenia, szukając innego hotelu na Bronksie. Dziękuję bardzo za uratowanie mnie od niczego!!!

The worst people to deal with! My work trip got cancelled and I have asked for a partial refund and straight away they said no!!! Criminals!!! They are keeping the entire money without even trying to negotiate Don't deal with these guys, now I am burnt with 400 euros!!!

Am waiting for an hour by the front door it’s since 7 pm no one open the door to check in

My flight was canceled due to weather. I decided I couldn’t stay on the floor of the airport. I booked the first hotel I found. I travelled 3 hours by subway to the hotel. There was no hotel. There is no real address. It is in a neighborhood on Morris Ave in the Bronx. There are all tenement style houses. I think I found it. It had a lock box by the door. I called for the code. Left a message. No reply. The street is piled with garbage and there are rats running around the garbage. The neighbor is very seedy. I was accosted by beggars and crack people. I decided it would be safer to leave than sleep on the doorsteps. I call Morris Guest House after 9am that morning. The manager said he tried to call me several times however, he had the wrong number. I didn’t give my phone number to Super.com, so any phone number he would have had would be from caller ID on the phone message which was my phone. My phone showed no incoming calls from Morris Guest House. He refused to refund my stay and stuck to the phone story. Super.com was no help either. They said they can only refund if the Morris Guest House approves it. I can’t tell you about inside of the Morris Guest house. I never got to see it. You may notice there are no photos of the outside of the house on their website. I would look at the reviews to see the what the outside looks like. What hotel does not give their address? My advice. Do not book or go to Morris Guest house!

Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!

My stay was good they need to add night light on table stands and wash cloth and towels for the guest that should be included like all hotel other than that it was pleasant quiet and comfortable I will recommend to friends & family if you're planning for a weekend get away for if you don't want to save a few bucks

Very Very disappointed with that place 😕 😞

I wasnt even let into the property. A man who was half asleep answered very angrily and literslly stated "Why are you knocking on the door?" I told him I had a reservation and he said told me "Well theres no kids (As I had my 3 year old son with me) he then proceeded to close the door in our faces. Absolutely disgusting service.

I was freezing out side with my wife , ringing the bell , and knocking the door , the building don’t have any sings , the number was wrong and We don’t found a person to do my check in . I took a other taxi back to other hotel , I spend more than 80 usd only in taxi . Was just patétic