Fairfield Inn & Suites New York Brooklyn

前台Esliy非常友好、可愛

滿屋子煙草也可能混合了**的味道，空調壞了，去前台三次，沒有任何反應。

房間有點小，而且街邊雜音有點吵。早餐還不錯，有雞蛋、麥片、蛋糕、培根、酸奶、牛奶、水果等，在美國算是豐富的了。服務人員挺熱情的，有那股美國人天然的熱情勁！

房間和早餐都挺好！

Friendly staff. Nice comfortable, clean room. Breakfast options limited, but okay. Less than 15 minute walk to Barclay Center. Multiple restaurant options within walking distance. Would definitely stay again.

The front desk staff is extremely friendly and helpful. However, our rooms were not pick up at the 1st night and no new towels were provided for for the 2nd night until we asked.

Superfriendly staff. Good location and the rooftop was an extra awesome peek.

Our room was not clean when we checked in. We were missing towels, and I found mens underwear on the floor. And when we called the front desk, we were told because it was late no one else was available and the clerk didn’t know when she could help us.

Sept 17-I called the hotel from PDX at time of check in to let them know that we would not be arriving until about midnight, but are on our way and would definitely be checking in. Reservations had been made in February. Upon arrival, we were told that there were no rooms available in the hotel. We were told that they tried to call me before allowing another guest to extend their stay. (I was on a 6 hour flight and there is no record of a call). We were finally shuttled to a Manhattan property (40 minute drive after waiting about 30 minutes for a car to arrive) where we were given one very small room for 3 people, despite booking, and being charged for, 2 rooms. Sept 18-We had to check out of our temporary hotel and take luggage with us (9 pieces) as check in was not until 3 pm. We were told we would be reimbursed for our Lyft trip back to Brooklyn, but were shorted about $5 because they did not have enough cash. Rooms were not sufficiently cleaned (blood on a pillow, mold in the shower) and the HVAC did not work. They were aware it was not working as there was a note above it stating it did not work. September 19- Arrived at hotel in the evening. None of our key cards worked. We were told there was no credit card on file. Card presented at check in, this happened 3 more times during our stay My party noticed several bites we were not aware of getting while out and about, there were multiple blood spots on sheets, indicating we had been bitten,