The Vermont Hotel & Vermont Aparthotel

The service was amazing, the place was so clean and the people were lovely! The breakfast was also amazing

Great hotel the rooms are good and service is great. We did have a bit of an issue with not having a physical card with us but staff were super helpful and we were able to solve this and pay the deposit.

Well what a little gem of a Hotel. Beautiful location right next to the Castle and near the Quayside. We had a lovely stay, the Staff were fantastic! So helpful and polite and friendly and very very professional. We felt very special and looked after. The hotel is spotlessly clean and our room was lovely. We didn't have any meals there except for breakfast which was tasty and there was plenty of options, the Staff in there again were very lovely and attentive. Saying all this a couple of little ******* the Hotel was so hot! To be fair the weather was beautiful when we were there but there is no air conditioning in the building. I do appreciate it is an older building and it's not always possible to install Air Con Units but a few fans scattered around would have made it a bit more bearable in the public areas . There was a fan provided in our bedroom which was very welcome as the sun facing the windows all day ! We also found the bed not very comfortable, the mattress was too hard for our liking but then this may suit other people so it's not a criticism really of the Hotel more our preference to have a softer mattress. All in all we Would definitely go back to this hotel but I think I would go in the colder months.

Very good staff are nice they

Amazing stay over night, room was spotlessly clean, Lovely view, and the even left complimentary mini cakes for my partners Birthday. Thank you :-)

Nice place

酒店在古城內，非常獨特、古典有氣派的裝潢與外型。幾分鐘就可以徒步到河邊。值得推薦！如開車到來，酒店有門僮保管車匙，挺有趣的。

Fab-u-lous hotel stay Newcastle From moment arrived to departure Staff professional 👌 hotel top class Ideally situated for theatre, bars ,restaurants Thanks Vermont 👍

Considering I stay in 2 or 3 different hotels a week all over the country, I have a good idea of what is expected from a 4 star hotel. This is not by far! They are hanging onto the name and assume people will think that the quality of the rooms is acceptable because they have exclusive cars parked outside. The reception area has been invested in so people get a feeling on grandeur, but it’s pretentious and misleading. Keeping it short… First room, smelt musty, aging furniture and hadn’t been cleaned to a high standard. Back down to reception… and asked if they had another room that maybe had been modernised recently. The response was that all rooms are the same, which didn’t give me much hope. I got given another room key and went back up in the less that efficient lifts. Second room… I walked in and it was identical, smelt like the carpets hadn’t been upgraded since the rooms were done and judging by the furniture, I’d say a good 15 years at least. Dirt on the mirrors, dusty in most areas of the room, damaged furniture. Very poor for a hotel that apparently boasted such a good reputation. Went back downstairs to check out as if this is what all rooms are like, I don’t need to see another. No apology, just got told I wouldn’t get a refund. Not that concerned as I’d pay double to happily leave and stay somewhere else.