Grainger Hotel

Reasonable for the price - minimal room & amenities, decent location (short bus or 20min walk out of town center), fair service.

It's was ok for one night the control for the TV did not work and I had no cups in the room but this was sorted out very promptly.no towels in the room

Smell very damp but cheap

Great experience

Grainger Hotel is a nice hotel at all. The room is neat and the counter is very helpful. There is a supermarket nearby so that you can get everything you need. It would be a 30-minute walk from station to hotel and you need to walk up some gradient. The streets may be dirty so don't put bags on the ground.

Will definitely my choice if I come to newcastle again.

I arrived at 4:30pm only to be told the room wasn't ready yet. I was left wating in the lobby while a cleaner was found clean the room. When I arrived I was also told that I had to pay a £10 deposit, in cash, for the room key. I hadn't seen this anywhere while booking, but they insisted it was there. Luckily, I had some cash on me. Once in the room, things went downhill. The duvet felt a little damp on the top, the toilet cistern ran constantly (which you could hear even with the toilet door closed), and there was mould around the shower drain. Also, my room was on the ground floor, right next to the stairs, so all I could hear until well after midnight were people pounding up and down the stairs. If it wasn't for the fact I had no other options, I wouldn't have stayed.

I placed a booking to stay at this hotel in September 2024 for The Great North Run. After placing my booking I read the reviews on Trip Advisor. I should have done this before placing my booking. I have never seen a hotel with so many bad reviews, and as a solo traveller, I had serious concerns about staying in the hotel. So I cancelled my booking immediately and I knew the cancellation policy said I would be entitled to a refund. However I did not receive a refund so called the hotel but struggled to get through. So I emailed them. I did call them again and got through, and they confirmed a full refund would be issued. However I still have not had a refund and have now raised a dispute with my bank.

AVOID AVOID!!!!! Disgusting hostel with clearly **********. I went with my boyfriend. We were woken up twice by alarms. This place is smelly, outdated I wouldn't give 1 star if I could. Mattress dag into my back we left at midnight as I couldn't cope with the drunks and on our way out downstairs room had couple half naked asking if my boyfriend was a dealer?? The smell of **** in the whole place is unbelievable. My boyfriend can't forgive himself for putting me through this hostel as its not worth calling it a hotel. Local Ubber driver told us that they house the homeless or people who have just come out of jail n nowhere to sleep. Makes sense. PICTURES ARE FAKED TO LOOK BEAUTIFUL. OUR ROOM HAD HUMAN FEACES ON WALL, BLINDS, TV AND TOILET DOOR WAS BROCKEN. AVOID AVOID AT ALL COST!!! YOU'D BE SAFER OUTSIDE.