Jesmond Dene House

Beautiful room with outstanding surroundings. Very friendly and helpful staff amazing food and dinning area. Emaculet inside would highly recommend to anyone already booked up to go back

Fantastic hotel. Fantastic staff. They really make your stay special. Dale in the restaurant was able to accommodate dietary requests and Steph looks after the rooms so well. Great breakfast. This hotel is an oasis in Newcastle.

Wonderful hotel nestled in beautiful Jesmond Dene. Close to Jesmond with lovely bars, shops, restaurants and cafes. Beautiful hotel. Would recommend it and stay here myself again.

This was a birthday treat for my wife, so a return visit to Jesmond Dene House was her first choice, and didn't disappoint! Beautiful room, luxurious bathroom, superb restaurant for a romantic evening meal, and rounded off with a generous breakfast. This is definitely a top drawer destination which is well worth the price.

Beautiful room. Shame I was only there one night and unable to take advantage of all the facilities. As Arnie said “I’ll be back “

Stayed recently for a single night. Travelled by train to Newcastle, then by Metro which is less than a 10 minute walk away. Hotel is warm and welcoming, staff are attentive and friendly.

Lovely setting, a building steeped in history, wood panneling. Warmly received at Reception and shown to our room. Everything seemed fine and we looked forward to our two night stay. It became apparent that the toilet was much closer to the ground than normal. Not comfortable for 5"11" guy with dodgy knees. Nevermind, we were only there a couple of nights and I could live with it. Looked up at eye level lights in the bathroom that were dusty and obviously hadn't seen a cloth or polish for a while. Otherwise, room was fine with everything one could need. The big let down though was the breakfast. Not so much the quality but on both days the full english cooked breakfast was lukewarm. It didn't seem like most of it was cooked to order apart from the eggs. Whether the plates were cold or some of it had been out a while warming I don't know. On both days I asked for ketchup.. on the first day I had to ask twice and by the time it arrived I had half a mushroom left. On the second day it didn't arrive at all. The reception staff were excellent but the breakfast staff were efficient but we personally would have liked a bit more friendliness and interaction rather than the focus to do everything as they are told to. For us it lacked personality and warmth. Had a drink in the bar quite late and there was only one other customer. We were served efficiently but again no real interaction and the focus seems to be head down doing the job not the customer It all felt a bit distant.

It’s a lovely building in a peaceful, convenient location. Room was lovely, clean & bathroom was magnificent. If I was looking for something to complain about it was that the bar closed quite early- although when we asked someone did come & serve us with no hesitation but asked us to sit in a different room . We didn’t eat breakfast but it looked lovely. Would definitely go back to stay again

A friendly welcome was received that was matched by exemplary customer service, so much so we are planning a return visit in a couple of months.. compliments to the chef and his team as both dinner and breakfast were fantastic.