Comfort Inn & Suites Norman Near University

So first time at this hotel. Traveling from SoCal for wife's training at Norman, OK. This was the closest to the training place. Appears to be a very old hotel. Feels more like a motel. Breakfast was not that great - not much hot/warm options. This was the greatest scare - found multiple big insects like grasshoppers in the bathroom and then two dead bettles on the bedroom carpet. Never had to experience that before in a hotel. AC was a wall unit - very noisy kept turning on and off making sleep very disturbed. TV was very old, terrible audio and no options to watch world cup soccer. Bathroom had amenities like shampoo and other stuff in very small containers. I believe most hotels in California have switched to wall fixed taller containers. Anyway will think twice before booking this place again.

Do not book this hotel -awful!! Ratty lobby furniture, elevator out, key card machine did not work so staff had to unlock door to let me in my room, toiletry bottles half full. Never will I stay at this hotel, understood from staff this hotel is not corporate owned and it is evident!!

I just spent a week at this hotel and this is my honest review: Its older but very clean. The location is a bit odd but it is within walking distance of several restaurants and an indoor mall. Breakfast was the same e

The pool and gym were both closed. The shower curtain and towels had holes in them. I tried to talk to a manager but no one was ever available and no one else could help. The place is run down and dirty.

Property was clean and quiet but in need of repair both in room and overall. Breakfast was ok. Check in staff was kind but did not see anyone after that.

Room was moderately clean. Staff was very warm and welcoming. Friendly conversation.

Only issue was the gym was closed for repairs/upgrades. Not a detraction and would stay here again. I did forget my IPad and they were very helpful in getting it in the hands of a coworker to be shipped back to me.

At check in no information was given about check out time or breakfast hours. We had a total of 9 key cards, they kept messing up.

We had to leave a day early. Even though we booked 3rd party, they went above and beyond and refunded our last day that we didn’t use. I didn’t call to get a refund mind you, they just did it because it was the right thing to do. We book lots and lots of rooms for work and this is the FIRST time this has ever happened. It gave me a glimmer of hope in humanity that I was losing quickly. I know it sounds silly, but I deal with a lot of people ALWAYS trying to take advantage and for someone to take the high road for once make ya feel good. Thank you I won’t forget this