We booked through a third party site as i always do (better rates) When we got checked in the manager on duty said the only room he had available was a hearing impaired room, because guests with "higher status take priority" I understand, but you probably shouldnt say that to a guest. We got into the room and had no sheets or blankets for the pull out couch so back to the desk I go with my children. Our room was the first room next to the side entrance (now i know why it is for the hearing impaired) we heard everything. There was no instructions on when breakfast was, where the pool was, internet information, check out time...nothing. The conversation was literally the sentence above. Not the worst but certainly not the best.
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