Location is for sure great, only reason the have 2 stars. I was told that with the previous organisation was another story, but unfortunately I had to experience the new take over. The defenetly need money. As soon as you arrive they will ask you to pay il full your stay, this doesn’t happen in a 5 start hotel, in any hotel actually. Every time you will ask for some thing: a drink, water a coffe, they are not even going to start preparing it, without a check signed. Also, your room number and sign is not enough, they need also your name and surname. If you are a family, don’t take more then a room, or every time you need to give a room number for paying some thing, they want to know the room number of all the people at the table with you. If you need anything from the beach bar, ask before 2 pm, after they are out of everything. If you want to be in the first two rows in the beach you need to pay an extra, but you don’t have any benefit, so don’t do it. They are suppose to come l to get an order in case needed, but they are understaffed, so they will not come. We ask more then once TOILET PAPER, for our bedroom, but I guess was too difficult for them. Wine list is terrible, super over priced and all good wine are finished (a wine at the resort costed 43, at a enoteca in the town, 13) We brought are on wine, and we wanted to pay them, even if we bought it outside, that was not possible. You will probably have dinner included but WATER IS NOT INCLUDED. Food is not the best either. P.s The reception was not even able to call a taxi. Stay far away for this place with this new management, doesn’t deserve a penny. Is not a 5 star, maybe could be a 3, but these prices are not worth it.
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