Coast Oliver Hotel

The only complaint I have, is that the following morning of my first night, someone let themselves into my room, un-announced while I was still in bed. Not sure who or why. There were no "do not disturb" door signs made available if you wanted privacy.

Nice rooms, but fridge had not been cleaned (there was old food and beer in it!). The coffee machine was there, but no coffee, cups, glasses, sugar, etc. The bed linen looked a bit wrinkled but seemed clean when I pulled down the sheets. The front desk person was very helpful but obviously overworked. When I tried to call the front desk, the phone was not answered, so I had to physically go down and request the missing items. Breakfast was your usual free hotel fare: eggs looked (and tasted) like plastic frisbees, but the sausage and hash browns were good. Still, for Oliver, this is the best choice.

I return to the coast regularly for work. The rooms are always clean and the hotel staff work hard to make sure everything is perfect (I appreciate the kettle that they bring me for my tea!). The rooms have a mini fridge and microwave. I feel safe in the hotel and the location is conveniently close to everything.

Clean spacious room with a comfortable king bed. Quiet air conditioning. Free continental breakfast was good but nothing special. Close to all the wineries on Black Sage Bench, Tucelnuit Road, and Highway 97. In a central location between Osoyoos and Okanagan Falls.

Our room was clean and well appointed, including a microwave and plates. Air conditioning was effective, the bed was comfortable. Pool and hot tub were nice. Complimentary breakfast was excellent.Staff were pleasant and welcoming. Plenty of parking.

This is a newer hotel in the center of Oliver. Very convienient location. There were no surprises. Room and hotel were very clean. Staff friendly. Breakfast was good and included. Will definitely stay here again when in the Okanagan.

This was our first time staying here. It is located right in the centre of Oliver. The gentleman that checked us in was friendly and new the area well. He provided good customer service. The hotel is on the newer side for a Coast. The rooms and the common areas were clean. There is no onsite restaurant but there is a pub about a block away that had pretty good burgers and the service was good. Breakfast was provided but it was very basic and some items were note refilled. Also the dish trays were full of dirty dishes. The one thing that is missing is the hotel doesn't have it's own shuttle to The Wine District which is about 15 minutes away. We were going there for wine tasting and an evening concert. There is only one taxi in Oliver. But the hotel did recommend a local shuttle company and they were excellent. They picked us up at 6:45pm and dropped us back off at 10:30pm ($30 each). The biggest negative for this hotel is the price; probably because it is the only real chain hotel in Oliver. The price was as much or more than in Penticton or Osoyoos. Luckily we had some points and were able to pay 1/2 with that.

At check-in I was told I didn’t have a reservation. Somehow they cancelled it and couldn’t explain why. I had just travelled 10 hours with my husband and 2 dogs so was not happy. They told me I was lucky because they did have a room available and I was assured the price would be the same as my reservation. The next morning I had an email saying sorry things didn’t work out. I went to the desk to see what was going on because there was no way I was paying for late cancellation. They told me they had an email from head office saying that I called that morning and canceled due to wildfires. I definitely did not. I had checked a week prior what would happen as far as charges go if we did encounter issues because of fires but certainly no conversation after that one. They assured me I would not incur late notice charges and I didn’t. At checkout, after I paid and they gave me a receipt, they had charged me higher for the 1st night. After much arguing with the desk clerk and her taking photos of my confirmation email she said she would notify the manager because she couldn’t do the refund. Said the manager would call me. Guess what, nobody called. I called them 2 days later and was told the refund had been issued. I think after all their screw ups they should have offered me a substantial discount. As far as the room, the floors were very clean. The edges around the bathroom counter were very dirty. I saw a small blood stain on the blanket-yuck. The mattress was very firm but comfortable enough. The pillows were awful. I like a soft pillow. All 4 were too firm. I had horrible headaches. The breakfast was pretty good but plain rather than seasoned sausages would have been much better. Nice grounds and space for visiting outside.

We very much enjoyed our stay at this Coast Hotel. Our double queen room was very adequate and clean. We enjoyed the mountain view and of the waterway from our room. Our package included a bottle of local wine which made it a very good deal. Hotel has a few tables outside. So you can order takeout and have it in the warm evening sun like we did. A children's play ground is on the side of the hotel. Breakfast was good. Similar to other hotels that offer free breakfast. The front desk lady who checked us in was very pleasant., We asked for a quiet room and we received what we asked for. Amazingly, she was also the one who checked us out in the morning, Seems like they and every other hotel are short staffed. Seems like she had the evening shift then the morning shift the next day but still offered us similes during checkout! Will return again to visit the hotel and the area.