Hotel Restaurant Pavillon Bleu

Granted, the hotel is a lovely old lady situated on the canal with beautiful walking trails and away from the noise of the city. The hotel advertises their restaurant, posts a remarkable menu, and indicates dining is available 7 days a week. We arrived on Sunday, July 30, late in the afternoon and were told that the restaurant was not open that evening. We enquired about others options and received very little help except being told that there was a restaurant a few buildings down the street. It was also closed. When we returned to the foyer of Pavillon Bleu, we found it empty of staff and the open dining and bar area roped off, lights out. My husband made the mistake of stepping around the rope into the main entrance and promptly set of the security alarm. Still, no one arrived. We left the property in search of dinner, but feeling guilty, return to the hotel. The alarm was off, and still, no one around. Breakfast the next morning was served in the foyer of the bar and was adequate. We found that the Hotel lacked the “hospitality” that we have experienced all over France. It was a disappointing experience to say the least.

This is my second overnight visit prior to driving to the Channel Tunnel. My overall assessment is excellent. The location by the river, the high standard of the restaurant, both food, wine and service plus the high standard of room facilities is the reason for my assessment. Would recommend! Anthony Evans

Right on the Loire River..nice walk way off the property. High end restaurant with good food.

We had a room under the roof , terribly hot , no aircon , no fan provided and no moustique net at the windows so could not open these . No lift , No one at reception even though it was supposed to be manned at 8pm . Breakfast was not a buffet as shown on the photo , we had to share one boiled egg, when we asked for a second one as we are 2 it was not part of the deal… I would not recommend this hotel in the summer .

This property has great potential. Unfortunately the hotel has not had the same care and dedication shown as the restaurant. There is a lack of sound insulation, not enough staff on hand for check-in and check out, the rooms are OK but the bathrooms have chipped grout and black mould in places. Recommendation, eat at the restaurant and stay somewhere else.

3* hôtel. The room didn’t merit more than that, in common with other hotels, awful flat hard pillows, complimentary and not necessary mini bottles of shampoos but only one small water bottle. Michelin restaurant, very expensive,expect 100€ per person. The drain smell is strong. Beautifully situated by the river with lovely walks, but not far away is a hotel with very similar rooms and food but very much less expensive.

The service was poor from the start, whether it was the lack of a welcome, trying to have drinks before dinner or being offered a table at the back of the court yard, away from the water front. I only wanted a comfortable overnight and a relaxing drink/meal on route between the Med and Calais. Why pay a waterfront premium to sit in a corner with an obscured view! I am surprised they are able to get a away with poor service, Perhaps they are just more interested in their French customers using the restaurant. By contrast the room (6) was modern and clean. There are plenty of alternatives in this area who welcome British customers.

Confortable bed,nice restaurant by the river.

We had a excellent stay lovely room and the food was superb also staff very good we would thoroughly recommend this hotel.