Hisar Aqua Hotel

I arrived at this hotel on my own with my newborn baby. As soon as I entered the hotel I instantly did not feel safe. The staff were rude and just sat there smoking and stuffing their faces whilst residents waited for a drink or to be seen to. I had a suitcase, a pram and 2 bags and I was put in an underground room which was 2 flights of stairs down meaning I couldn’t carry everything up and down by myself. The staff did not offer to help one bit and watched me struggle on my own. The room was dark and full of insects and bugs which wasn’t safe for my baby. I cried as I got locked inside the room and had to climb out of the balcony with my baby to even try and get help. The staff laughed at me and looked at me up and down when they seen the state I was in. I asked for a different room and they told me they didn’t have any which they lied to ********** about saying that they offered me a new room which they did not!! Disgusting staff and hotel should be closed down!

Dispite the mix up of hotels, my fault! (there's two hisar's in Hisaronu) the staff were very accommodating - quiter room; friendly. Clean, excellent location - set back off the main *****, but easily accessible. Complimentary WiFi and air con was a real bonus. I look forward to returning in the near future.

Still here at the moment. Super friendly staff and Eric the owner! Great room with a living room and bedroom. Lovely breakfast english or turkish. Just opening up but you can tell the passion and love they have for the place. We hope this really works out for you. Great location and value. Will definitely back again when we return.

I would have liked to give this hotel a better rating but the only plus thing was the pool area and the fact it wasn’t over crowded. There was a connecting pool with water slides which we couldn’t use and the pool at times looked like it needed a clean. Where do I start when we went into the hotel room I was shocked and debated whether I should change hotels. TV didn’t work, the cupboard has a few hangers and that was the only storage space we could use. No safe secure place to put valuables. The mirror/desk was impractical I couldn’t use it as no access to it and it was painted shut. The bed underneath had dust the wooden board was dusty surrounding, the mattress very hard and the base has cardboard on top of the base to Support the mattress. The shower didn’t work, first two days was having a cold shower when fixed by our last day the hot water stopped working again. The bathroom tiles had cracks and the shower had seen better days. I had to ask for the room to be cleaned and the bed sheets to be changed which they did once in our stay 7 day stay The balcony door didn’t close all the way and you could hear everything from outside. The WiFi was terrible at times. Location wise If I had been aware how close it was to the clubs and bars I definitely wouldn’t have booked this hotel. You hear very loud music coming from all directions till 1/2am in the morning. only plus side was the owners who were nice and kind.

Hotel was good large swimming pool room ok for what you get . Only trouble was the shower be very carefull water extremely hot very hard to get temperature right

Highly recommended

The hotel was good. The staff is friendly and very helpful. The buffet breakfast was great.

Clean place and friendly staff

A very nice hotel at a good location. The host is very nice, helpful and generous and the rooms were clean and comfy. The swimming pool was great but we were not allowed to use the water slides as they belong to another neighboring hotel… somehow misleading having them on pictures for this hotel.