Comfort Inn & Suites Omaha Central

Enjoyed my stay staff was nice even though I was accused of smoking and found untrue an apology was made overall really nice place to breakfast is great also

The room should not have been rented. The door had to be body slammed to open because the latch on the door was damaged. Hallways leading to the room were not finished. Spackel was smeared on the walls and left without paint. Our room carpeting was dirty and had dog poo pushed into the carpet near the bed. The room smelled musty and dirty. Our air conditioner was loud and vibrated. The manager that assigned the room was not friendly. The pub attached to the hotel was dirty and the service was very slow. The food was very expensive. I will not be staying at this hotel again.

I love it

I hate giving a negative review but I hope it helps someone decide on whether they will spend the money to bring their family here. This place is filthy. Curtains, bathroom floor, sheets, walls all of it so so dirty! I can report that I DID NOT find any bed bugs. The pool was freezing! We ended up just leaving the pool early because it was too cold to swim. When it was brought up to the front desk’s attention they had no interest in us. The weekend breakfast is advertised on the website as being open until 10. The people working were rude, taking food away from people (yeah I wish I was making that up!) When my husband asked why they were cleaning up, he was told they were done with breakfast at 9 and was told (very rudely) to take the issue up with the front desk. While at breakfast we were told, by another hotel guest, to not let our children out of our sight. Because there were 4 guys walking around, making him feel very uneasy. And that someone tried to get into their room in the middle of the night. I never witnessed this but it should be known. Our family decided to just eat the money for the next 2 nights that we were suppose to stay and go to a different hotel. The only positive from this experience is that the location was ideal for traveling to the zoo.

Room was dirty and had to switch rooms, there was a weird smell in the second room, elevators were sooo slow, pool was ice cold, tv didn’t work in the first or second room…. I don’t recommend staying here. We will not be back to this hotel :( very disappointing

Downstairs lobby was nice, but the rooms were gross. Elevators were not functioning and the breakfast hours were short for a Sunday morning. Spend a few dollars more and stay elsewhere

The hotel was extremely noisy. The elevators were a pain. They were so slow. The bed was so uncomfortable. It is so run down.

The room walking in just smelt strong of a lot of cleaning supplies and get were playing load music until 2am. Worst hotel visit I've ever experienced. The hotel dinner was out of half of the food on the menu.

Our room had water stains on the ceiling and there was almost no water pressure in the shower. Also our sink was practically clogged, it took the water a long time to go down. There was staff working on the door across the hall from us and we could barely get our luggage in as they were all crowded by the door and didn’t even acknowledge us when we said excuse me. We went for dinner in the bar/restaurant area and they had only 1 person bartending/serving during a Friday evening. There were mulitple employees drinking at the bar and not working. They were telling us that they worked there but weren’t on the clock and they didn’t seem to care what was going on. They helped themselves to drinks. We ended up ordering our food Togo as we didn’t have much foot with us as we were stopping for the night on our road trip and realized they didn’t even have a cook working. Went to go cancel order and bartender assured us food was almost done…after waiting already 30 min or more. Still didn’t see anyone cooking (you could see in the kitchen) after 45 min we were about to walk out but then saw someone go in kitchen and start cooking. Got food 20 min later that was cold and just overall not worth the wait. The bartender was nice but you could tell he was flustered and didn’t really know what was going on. Saw multiple people/families walk out. Front desk people were nice but didn’t seem to care about the issues. Overall definitely would not recommend staying there