MainStay Suites Omaha Old Mill

During our check-in, my mother couldn’t make it up to the second floor. The lady then offered to move her to the first floor! Customer service was completely great! Thank you!

I chose this motel for its proximity to the hospital where my mom was in ICU. It was a little challenging to get to after dark due to streets that were intersecting and going every which way. But, taking it slow, my GPS got me there. Check in was easy and fast. There is an elevator, which helped with hauling my stuff up to my 2nd floor room. The room was clean and spacious. I liked having the long counter, the kitchenette, nice size TV, comfortable bed, and updated bathroom. There were no noisy neighbors, which I appreciated. It took me a few days to get the room temperature right for me and to get used to the noise of the heater/ac unit and the refrigerator. I needed to change my plans during my stay and it was easy to do. The hotel was able to accommodate my extended stay and I was able to stay in the same room. Just a note to the hotel in case I forget to mention this at the desk: when I arrived the burners on the electric stovetop were all the way on and the temperature in the room was over 80F. Housekeeping should be warned to check these before leaving the cleaned room. There is also a hole punched in the closet door that should be fixed. I didn't notice it right away as it is up high. There is no hair dryer, but you can borrow one from the front desk, as well as a whole list of other items. There was no dish soap at the kitchen sink. Overall a good place to stay when you need to be in Omaha.

No breakfast, that was kind of a bummer. AC unit was loud. Nice to have an ice machine in the room.

Overall my stay was decent, the room was spacious and clean. My only complaint would be the noise from others hanging around the facility smoking outside my window (there should be a designated area for smokers) and the lobby area was dirty (trash in entryway/hallways)

Place was nice, bed was comfortable Although this odd garlic smell was a bit odd in the hallways that simply didn’t go away. The service was alright.

Hotel is clean and orderly. Staff was polite and friendly. The intersection from Hwy 6 is a bit confusing to get through to its location. Kitchen is well provisioned for making our breakfast. I would recommend for staying in the area.

I like the convenience. This stay i was a little frustrated that the refrigerator wasnt working, i reported it to the front desk. Maintenance was to look at it the following day, they did not.

Would not recommend this hotel if staying in Omaha for fun. The bed was not comfortable and the hallway door did not block any sound. But, if you’re going there for work and just need a place to stay, it’s okay.

Movie theater not far away. That’s good because tv channels in rooms are not great . Reception is bad . Room is clean . Offers kitchen coffee pot toaster pans silverware. Coffee tea . Pretty decent .