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3 września 2024 r.
Melvin Godfrey
14378 Bluff Pass Drive
Louisiana, 70769
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September 2, 2024
**Customer Service**
Marriott International, Inc.
Dear Marriott Customer Service,
I am writing to express my disappointment with my recent stay at the Marriott. Unfortunately, my experience did not meet the standards I have come to expect from Marriott, and I felt compelled to bring these issues to your attention.
Upon arrival, I immediately noticed that the hotel appeared outdated, and the check-in counter area was extremely hot, making it uncomfortable right from the start. These initial impressions were disheartening, but I was unable to obtain a refund when I inquired, so I chose to stay for the duration of my five-day reservation.
During my stay, the issues persisted, and overall, the experience was disappointing. As a loyal customer who has always appreciated Marriott’s reputation for quality, this particular experience did not live up to my expectations.
I kindly request that you review this matter and consider offering some form of compensation or resolution for the discomfort and inconvenience I experienced. I hope that this feedback can help improve future stays for other guests.
I look forward to hearing from you at your earliest convenience. Thank you for your attention to this matter.
Sincerely,
Melvin Godfrey
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