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We had booked in couple with our dog for one night. We wanted to go to Andorra because we were not far. We were very well received, all the staff are laughing, joyful and we feel they like their job. The nice and nice kit was also welcomed by our dog, and I had a kit to get to it when I was packing it near him 🤣 but it was still very good to think about him. We also had dinner at the hotel restaurant, we were very well served despite being alone to eat because off season. The dishes are very good from the entrance to the dessert with fresh products, the cook always asked us if everything was okay. We really enjoyed our stay in this apartment hotel. Moreover, our apartment was very good, clean with balcony and beautiful view of the mountains. I recommend 100%, thank you for your reception, your kindness and your smile. Soon can be 😁

I spent two mid-week nights over there. A friend and I went for a short ski trip form Barcelona. We had booked that hotel trough one of those internet platforms where you can book the accommodation plus the ski passes. I guess it's a bit cheaper like this. Maybe that's why we got a rather small room. I didn't actually see the rest, but based on the emergency map placed in the room, we could compare the sizes according to that map, and we weren't the luckiest ones... We didn't complain though. Two blokes wouldn't really care much about that. So, the room was a bit small, but good enough. The beds, really comfy and the bathroom clean and spacey enough. The furniture is rustic style which matches with the scenery. The reception was taken care by a gentleman who brief us after pulling some questions. There is a indoor parking if you need and a ski look. The hotel has a small indoor pool with jacuzzy, a couple of sauna facilities (one was not operative...) and massage is available upon request. There was a low booking so the bar was rather quiet during the evening, but it was week day and not the best snow reports so it was very quiet. Maybe a small pool table or alike would cheer up the lone tourists like us. The restaurant was excellent. We had two breakfast and one dinner. The breakfast buffet was well stocked and with a good choice of products. The dinner was really good. Both in quality and quantity. The staff who served us in the restaurant was also very friendly and helpful. Th same applies to the room girls who helped us a couple of times providing robes and some other explanations to find our bearings inside the corridors. Overall a positive experience.

The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. The hotel was very comfortable and very comfortable and very comfortable. All outside was : gardens , swimming pool , tennis , barbacoa area ....etc very careful and clean , you have access to the mountain in front with what you can do routes and you can walk to your dog freely , it is a pass !! The hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good and the hotel was very good. As negative points : food and dinner , super expensive : 20 euros and no water comes, bread is a minipane. (I would change the first meals mostly ) The spa area: we complain that the jacuzzis was too hot, it cost you much to enter , and now what you want is more refreshing you , even if it is warm because nothing happens but you burn. I know that it's something that they'll solve it immediately I imagine. All the interior of the facilities is very old, chairs and furniture that were at least from the time of my grandmothers😜, . As Abba chain has recently taken it, I hope you will take it into account and renovate a little everything and put a shower that is more safe , I assure you that you will give me with the bathroom garden that is not my ( and that I have not ), I don't tell you a grim, thinking that there are thousands of people spending a year. I wish I could come back with you if my economy allows me 🤗.

We're staying here at the moment on a ski trip and I'm putting pen to paper mainly to give the staff a huge thumbs up. All the staff are pleasant and helpful. The restaurant staff, bar staff and the cleaning teams, are absolute stars . So many smiling faces. I don't think we have had such consistency of high service, with such friendly staff anywhere. It's quite busy here in the hotel at the moment, with gatherings of large Spanish families, so you could understand if the staff let things slip a little, but no, they haven't. The bar and restaurant staff are unbelievably efficient and super friendly. The just don't stop. Maybe it's clever recruitment, good training, or just good people who do their jobs well. Whatever it is, it shines through and we really are appreciative of it. The reception staff are super helpful too. We had a light break and it was fixed within an hour of us reporting it!! Great service. The hotel delivered all that we would expect from it. Comfortable, clean, a decent buffet for breakfast and dinner and a buzzing atmosphere in bar. It's our first visit to the town of La Massana and we will definitely return. Lovely little town, with easy access to Andorra la Vella too. We have stayed in Soldeu a couple of times and although we like it, we prefer it here. I think it would be a beautiful summer destination too. Anyway, a final shout out to the amazing staff at Magic La Massana. You're definitely smashing it, in all the right ways.

What a brilliant hotel! When we first arrived I was worried as we went down for dinner and I found a hair in my soup and my friend found plastic in her dessert so not a good start, but after that hiccup it all was fine. The following morning our key card stopped working. A member of staff came up and had to dismantle the device on the door. The card still didn't work after this, so the staff moved us to a suite on the top floor :) we were very happy with the outcome, the suite was lovely! The food was delicious with plenty of choice everyday. Having half board really helped as we were out allday skiing. We'd set ourself up in the morning then put on comfy clothes on for the evening meal which was from 7pm. What I loved about this hotel was how close the gondola was to take you to the slopes. We took the lift down to the basement, walk up some stairs and it was right there, this was very helpful. The hotel had a spa as well, we went in one night and it 10 euros each. It had everything you needed to relax, I especially loved the jacuzzi We really enjoyed staying at this hotel and would come back here again