This was my worst Marriott experience. This is a Marriott Vacation Club property which I didn’t realize upon booking. If you’re not a club member, you get subpar service. It took over an hour to get into our room because they gave us the wrong room type initially. They didn’t go out of their way to correct the mistake, I had to keep pushing for them to even give us what we agreed to, after waiting way too long with a tired toddler.
Then we entered the correct room and there was a cockroach on the kitchen counter. I requested twice the next day for housekeeping to come and you know who never came? … housekeeping.
We ended up with a lousy $25 credit on our account. My son had a blast but we will NEVER recommend this property.
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