Orlando – kurorty

David ”Manager” at the Front desk said its perfectly fine for a 1 year old to be put to bed with blankets on the floor. Prior to our stay I spoke with Danielle who said there are plenty of pack and plays so no need to travel with one. After we checked in at 6pm we called the front desk requesting a pack and play which we were told it was on the way. After calling 5 times being lied to and waiting over 2 hours we had to put our daughter to bed. When we asked to speak with a manager David came out, he was rude, he kept saying the pack and play would be on its way but couldn't give a time. I explained we had been waiting for over 2 hours, David did not care and did not try to find a solution just excuses. When I asked to speak to someone above David he replied I'm the person to speak to. Do not stay at this resort they treat you like crap, and if David stays employed then please know your families safety is not a concern to he or Hilton.

We were greeted by Franciely she was great and she took care of us and made sure we were well attended. We got a couple of frozen drinks and mixed drinks and they tasted so good! I highly recommend swinging by this bar and enjoying the fun in the sun and the great people!

The hotel is very good! Comfortable, well equipped. The breakfast is very rich and make eggs to taste, which is rare in this type of hotel. There were several options. It was very clean and it was very clean, except for the sofa bed that I think it could have been cleaner. Otherwise, it would be very good, indeed, I would return. The parking lot is a point q to take into account. The hotel is very good, the hotel is very good and the room is very good.

everything is satisfactory. The room condition, room service, and concierge were all without any inconvenience, and it was as expected. If I go to Disney World in Orlando again, I will use it again.

I don’t know why all the negative reviews. It almost scared me off, but I’m glad it didn’t. We arrived early because our flight did. We upgraded our room upon a smooth and easy check-in. The room was ready within an hour. It was clean and everything seemed just great. The staff was nice. Room service through the app was tasty and always exactly on time. The ease with which one can use the boats to Epcot and Hollywood Studios can’t be beat. The only cons I could find were the tiny trash cans which become a slight nuisance when housekeeping only comes every third day and the extremely firm beds, although I’m sure someone out there likes them that way. I am a fairly picky person when it comes to hotel cleanliness and I didn’t have a single complaint the entire time. Do yourselves a favor and ignore the negative reviews and stay at The Swan.

Ideally located in the Disney Downtown Lake Buena Vista area, DISNEY'S WILDERNESS LODGE promises a relaxing and wonderful visit. The property has everything you need for a comfortable stay. All the necessary facilities, including free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, fireplace, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. The property's peaceful atmosphere extends to its recreational facilities which include hiking trails, hot tub, golf course (within 3 km), outdoor pool, games room. DISNEY'S WILDERNESS LODGE combines warm hospitality with a lovely ambiance to make your stay in Orlando (FL) unforgettable.

Normally stay elsewhere when visiting but got a good deal on a 2 bedroom suite here. Hotel large and busy but had a really pleasant atmosphere. Food court useful and not over priced. Handy having a Starbucks for a quick coffee again not over priced. Suite was very clean and serviced every day. Microwave, large fridge and coffee maker a nice touch and seating area useful. Beds were super comfy however I would say a UK double size so not huge. 2 x TV one in the bedroom and 1 in the main 2 bed area. Lots of free movies if you need a night in. Buses to Universal and Volcano Bay ran regularly and when the rain came ran more frequent from Volcano Bay. Honestly could not fault anything and would definitely stay again and definitely recommend

Royal Pacific Resort never disappoints. Another 23 night stay and it was perfect. From the moment you step into this hotel you are warmly welcomed throughout, from the Valet Guys to the ladies who look after your rooms, everyone is so friendly and helpful. The resort is immaculately clean throughout in all public areas and our room was cleaned exceptionally well every day we were there. The King Suite is a good size, beds are very comfortable and bathroom products are nice. We always had plenty of towels and products replenished daily and turndown service were exceptional too. Very special thanks as always to Raymond, Marian and Andrea. The Club Lounge is a jewel in the crown of this hotel. The staff go above and beyond for you and welcome every guest like a friend. The food is replenished regularly and everything is kept clean and tidy. Staff are the best. Alex, Daniel, Raphael, Jen, Tory, Caitlyn, Kayleen, Trisha, Mitchell, Jordan, Hailey, Gia, Sophia and Tamara are all simply wonderful and we can`t thank them enough for looking after us so well. And the lovely Wellington as it is always a pleasure to chat to him. Bell services are wondefful and again look after you so well. Milton and Rob are two of the nicest gentlemen you could ever hope to meet and it`s always a pleasure to talk to them if they have the time. Samuel Martineau is always wonderful and at the front desk Katie, Cornell and Asha were very helpful and so friendly when we needed anything. Special thank you to Egle for her kindness. And nice to see Daniel from Valet again, he always remembers us. Orchids Lounge is another place that is always amazing. Ty, Colby and Mariella are so lovely and the sushi is among the best in the area. Fresh, tasty and original. Bula Bar was also a place we enjoyed this visit during some pool time. Food was excellent and the pool area was immaculately clean and the staff around the pool are very nice and again, make sure everyone is ok. The buffet lunch Island put on during the hurricane was also good and Elena looked after us well too. Tuk Tuk we used for the first time this trip and the food we purchased was fresh and tasty and staff were nice. The Express Pass is a wonderful perk of staying at this hotel, and the proximity to the parks is second to none, a short 7 minute walk takes you to IOA or you have the boats which run regularly and get you there in a few minutes. Royal Pacific Resort is one of our two home aways from home, there is nowhere better for us and we have so many reasons to keep coming back to this wonderful resort. The actions of all staff during the Hurricane were amazing. They looked after everyone so well and we felt completely safe and looked after during the couple of days it was around us. We were so grateful to Samuel, Jen and Sophia when we needed some help to change flights and extend our stay due to Hurricane Ian, they made the process so much easier. If you`re thinking of booking this hotel, g

Resort is huge. Grounds are beautiful and well-maintained. Villas are clean, spacious and furnishings quite comfortable. Pools are clean and plentiful, but sometimes hard to find seating due to chair hogs, although there seemed to be more available later in the afternoon. We did not use all of the pools, our favorites were Fountains and Cascades, both of which had refreshing waterfalls, Cascades had more kiddie pools. Lakes pool seemed to be more sedate with older guests and shaded areas. All of the staff we encountered were pleasant and professional. Food onsite is basic burgers, dogs & fries & pizza but quite good. Location is so convenient to theme parks, outlet malls and restaurants we found an excellent Italian restaurant about 5 miles from us, Fresco's. Be aware that some buildings do not have elevators. We would not hesitate to return!

We have stayed at the hotel before, this is the 2nd time we have stayed. We stayed for 10 days in total. Mixed reviews - When we arrived as we had separate bedrooms, we all needed to check in individually, my brother was right next to my mum and dad in tower 1 and I was put all the way in a separate tower. Common sense would’ve been to put us all together. My mum wasn’t too happy about this and went to reception with me, baring in mind the person she spoke to when she checked in said how unbelievably quiet they are. The lady me and my mum spoke to at reception, shoulder length black hair, small in height, was very ****y, didn’t want to help us whatsoever, said how they are extremely busy they are unable to do this, okay, very mixed considering we’ve just been told how quiet the hotel is, must not care about anyone else’s safety apart from her own. I hope this lady doesn’t keep her job, she doesn’t know the meaning of good customer service. Hotel is very loud, meant to be a budget hotel but need a loan for the food. Walls are paper thin, can hear everything of what’s going on next door. So yeah, if you want to stay in a loud hotel, lazy moody staff with expensive food, cleaners that barely clean your room, then go ahead.