EvaKyuu
5 kwietnia 2024 r.
I was appalled at the cleaning quality… Usually hotels in Japan are super clean, irrespective of building age. This hotel was such a shame, I feel bad for the building. The building itself seems quite okay and the bed seems to be brand new, but the lack of thorough cleaning means there’s dust everywhere (like on the toilet paper cover, in bed frames, and on desks…)
There was also food leftover in the fridge… I complained to the staff who was very apologetic and tried his best to clean the spots that had very obvious dust accumulation, but there’s only so much he can do. The carpet was disgusting with dust, hair and other stuff that we decided not to think too much about.
The staff helpfully tried to rearrange another room for us but it was equally dusty if one looks closely so we declined.
The next day we also found out they don’t help store luggage so we had to pay to use coin lockers instead. Would definitely not stay here or any livemax hotel again.
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