Thermae Palace

Sehr schönes Hotel aus den 30iger-Jahren. Freundliches, lösungsorientiertes und zuvorkommendes Personal. Top Lage. Schöne grosse Zimmer. Da Alter des Hotels hat seine Tücken. Zum Teil kann man die schön grossen Fenster nicht öffnen und es ist sehr ringhörig. Wir waren zwei Nächte da und konnten wegen einer grossen Gruppe junger Sportler (es fand ein Fussball-Turnier statt), welche durchgehend Party im Zimmer machten, sehr schlecht schlafen. Das Hotelmanagement hat sich dafür bei uns in aller Form entschuldigt und uns erklärt, dass sie trotz Security-Einsatz die Situation nicht besser in den Griff bekommen konnten. Fazit! Das Hotel empfehlen wir sehr gerne.

So many of the reviews talk about 'faded grandeur', 'past its best' etc that we were pleasantly surprised to find that the reality is actually quite pleasant! We had a room with sea view and terrace - even in April it was great to be lounging outside with a cuppa, breathing in the ozone and gazing out over the huge (and empty) sandy beach and the waves pounding beyond! Our room was spacious and clean, well fitted with hooks (pretty rare these days) and generous space to hang clothes, with a modern bathroom and a strong shower - though, as many have said, the carpet needed replacing (old stains). Housekeeping staff weren't too good at routinely replacing the teabags and (powdered) milk, but reception staff obliged. The breakfast was one of the best I've encountered in a hotel - terrific variety and high quality. The evening meal we had there was also very good, though it is strange that the restaurant service is contracted out, with no connection to the hotel itself (so you can't put drinks on your hotel bill, for example). It also closes early, around 10 p.m. I think the frustration with the hotel is that it could be so much better than it is. In terms of facilities, its very name suggests that a huge pool and spa complex should be available, as in the hotel's heyday - but a small fitness room and sauna is as good as it gets. There are loads of ground floor spaces for exhibitions etc - but no comfortable lounge bars with late opening. And it is criminal that the beautifully grandiose front entrance is not in use, with only unglamorous access via car parks at either side of the main building. All in all, a pleasant experience but somewhat baffling - I'd love to see the place restored to its former glories....oh dear, here we go again!

Altough it’s a beautiful hotel at the beach and they have really friendly staff working at the reception, there are still some things that needs improvement. The room had a carpet that had more stains on it than I could count, the mirror in the bedroom wasn’t cleaned and the bathtub was filthy, the sides of the tub still had soap residue from a previous visitor. The bed was very clean and comfortable though, no complaints about that but for almost 200 euros for 1 night those complaints shouldn’t be there.

This iconic hotel still exudes the charm and class of yesteryear, but it is clearly in need of renovation. The rooms are spacious and the sea view is stunning. So be sure to book a room with sea view. It is more than worth the extra cost. The breakfast is very extensive and varied; the breakfast room is extraordinary, with beautiful chandeliers, flowers and works of art. Thermae Palace is also easily accessible by public transport; there is a coastal tram stop nearby.

Thermae Palace Hotel is an incredible hotel. The building is very nice. Very historic and charming. The rooms are spacious, clean and comfortable. The food and drinks are excellent. Delicious meals at the hotel. The amenities are excellent.

This historic and enormous Grand Hotel may have faded a little in glory, but it offers a special experience. The building is absolutely enormous, and a portion is not in use with a full scale future renovation being planned which I understand will completely close the Hotel for a number of years. Take the opportunity now for a very reasonable price to have a room immediately overlooking the beach and sea. I stayed in a Sea View room with Terrace and the room was wonderful. Spacious, with a modern bathroom, and sitting area before the soaring glass French doors leading out to a Terrace that I'm sure could accommodate a dozen people. Having coffee on the Terrace at sun rise was a pleasure. Dinner in the formal Dining Room was delicious, with very attentive service, though personally I would lower the lights a bit to create a better ambiance. All of the staff were helpful and friendly. I'm looking for a reason to go again!

On the beach yet walking distance to downtown, the exterior feels a bit like past glory but the bar/restaurant and rooms are renovated and very comfortable.

I grew up near Ostend and it had always been on my bucket list to stay here. We finally did. The location and the grandeur of the building represents Ostend's glorious past and its current resurrection. It was a pleasure staying the rooms are nice and big and the views are unparalleled. A pity that the wellness side of the hotel is neglected.... sauna was out of order.

It was my second visit because the first one was exceptional. Unfortunately, this time, the experience was ruined by a rude staff catering in the breakfast area. The property otherwise is very good, location is exceptional, the staff at the reception are very friendly . I wish we had a seamless experience with the staff in the breakfast area.