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reception service that originated so. marketing that does not emphasize guests. breakfast that is cared for a trained child. I asked about 13 rooms one floor for that management spending with full payment capacity. and I had already solved 4 days before . In practice I gave 3 floors. When I was asked, the answer was all that was left. And all the management throw each other's responsibility. imagine a child under 12 should be different floors with his parents. very not. Recommend for group booking. @ottend

The room is spacious and comfortable. But I think it needs to do more detailed cleaning and repairment. breakfast with many food options, starting from local food to western food I think the location is the best point. Is very easy to find a local cafe or restaurant.

My stay at the zhm Premier Padang offered several standout features that set it apart from its competitors. However, there are a few areas where improvements could be made. The hotel's unique selling point is undeniably its rooftop facilities. The rooftop restaurant offers a delightful culinary experience with a breathtaking view of Padang. This, coupled with the sky pool, offers an unparalleled experience that truly sets zhm Premier apart from other hotels in the city. However, I would like to suggest that the management consider designating the rooftop restaurant as a non-smoking area. Despite the air-conditioning, the presence of smoke can be a deterrent for non-smoking guests who wish to enjoy their meals in a smoke-free environment. Regarding the accommodation, I found the rooms in the old wing to be on the smaller side. While they were well-maintained and clean, guests looking for spacious accommodation might find them a bit lacking. Another issue I encountered was related to sound isolation. The walls in the old wing rooms did not seem to be sufficiently soundproofed, resulting in noise from other guests being clearly audible. This can be somewhat disruptive, especially during the night or early morning hours. Despite these minor drawbacks, the service provided by the staff was commendable. They were friendly, efficient, and always ready to help. This, combined with the excellent rooftop facilities, makes the zhm Premier a strong contender among Padang hotels. In summary, while there are areas for improvement, the unique offerings and quality service make zhm Premier Padang a worthy choice. I look forward to seeing these improvements on my next visit, and I am confident that these changes will enhance the overall guest experience.

In my frequent travels to Padang for business, I have had the opportunity to stay in several hotels in the city. Of them all, I can confidently say that Santika Hotel Padang stands out as the best choice, particularly for foreign visitors. From the moment I walked in, I was struck by the warm, welcoming atmosphere that resonates throughout the hotel. The staff is incredibly friendly, always greeting guests with a smile and going above and beyond to ensure we feel at home. Their excellent command of English is a bonus for foreign travelers, making communication seamless and comfortable. The rooms at Santika Hotel are spacious, well-appointed, and immaculately clean. The beds are particularly comfortable, ensuring a great night's sleep after a long day of meetings. The complimentary Wi-Fi is reliable and fast, which is essential for business travelers like myself. The hotel's location is another great advantage. It's conveniently situated close to business centers and local attractions, which makes exploring the city a breeze during downtime. Their concierge service was knowledgeable and incredibly helpful in recommending places to visit and arranging transportation. The hotel's restaurant is worth mentioning too, serving a variety of local and international cuisine that caters to diverse taste buds. The breakfast spread was particularly impressive, providing a great start to the day. There are some minor areas of improvement, as with any establishment, but these were so negligible that they did not impact my overall experience. In conclusion, Santika Hotel Padang has become my go-to choice when visiting the city. The combination of excellent service, comfortable accommodation, convenient location, and an array of amenities makes it the best option, in my opinion, especially for foreign visitors. I am looking forward to my next stay and would highly recommend it to other travelers.

SURFERS BEWARE. If you are booking for a surf trip, I would highly suggest looking elsewhere. This hotel is completely unorganized, will lose your bag, and tell you ”too bad” with 0 compensation. Mercure Hotel gave me a claim tag for my surfboard bag with my name all over it, and still managed to mess that up and give my bag to someone else flying to another country. You will see walking into the hotel how unorganized the bag situation is. It took 5 days for them just to recover the bag. When the bag was returned, stuff in my bag was stolen including all of my fins which were needed to surf. This hotel single handedly managed to ruin a surf trip I saved up and planned for a year in less than 12 hours of me staying at the hotel. What is even more pathetic, they also refused to reimburse me for only a few sets of the fins, which is all I requested. I was incredibly patient, waited 11 days for them to get this figured out all for them to tell me sorry, we'll comp your room upon return. Comically bad experience Also, they play thumping music until 5am which other reviews have alluded to, so if you do not want that, find lodging elsewhere. One of the managers deletes their messages every 24 hrs, but here is a screenshot showing the basis of their communication, responded every few days with ”checking” or ”I'll let you know later”.

i booked room for our guess on business trip. they haven't any issue or complaint during their stay. thank you Mr Hafis, the sales team whom help me since before booking until the guess were check out. He is really informative and help me alot. wish to stay in Ibis Hotel Padang soon.

Hotel located in the middle of the countryside.. close to many places to eat.. many culinary nightclubs in front of the hotel.. hotel service is quite satisfactory. The hotel cleanliness is also quite awake.. breakfast variance is also quite a lot..

Can't recommend this hotel enough. A truly delightful experience from check in to check out. The friendly staff were always smiling and making sure our experience here was of the highest standard, especially Alfano who appears to have been born to be a hotel manager. The rooftop pool provides a fantastic view of the ocean, surrounding jungle and the sprawling city of Padang. The food was great in the restaurants and the basement bar and pool room was a great way to relax with cold beers and a game of billiards. Definitely coming back.

One of the best Hotel back then 20 years ago, I was just a little child but clearly remembered how the good service was. This polished Hotel located in the most strategic place in Padang, everywhere else is near. I do really want to experience it once more if I ever revisit Padang someday, and also the Hotel near the beach, so worth it.

We were very well welcomed at the hotel. We were happy from cleaning the rooms to relaxing the beds.The water was full of eyelids with big gliders with a very large area.The animation fun that was held in the evening revived both our eyes and to spend time It was very well thought. The staff worked and interested very well, I thank you for the interest and interest that Sezgin Brain showed us.