Ismini Nikoleta M
15 października 2024 r.
This was one of the worst experiences I have had at a hotel. There is no elevator, the room was not clean and extremely dark, the internet did not work, and the receptionist does not speak a word of English, and there is a penalty, if you leave your room even a few minutes after 11.00 ( which is checkout time ) of 25 euros. This penalty is not written anywhere in the terms and conditions, however, it is written in a paper at the reception desk and they kept showing it to me and yelling at me in order to pay the fee, even after I've explained the situation numerous times. The receptionist kept interrupting me and talking to me with a very loud voice, without letting me speak, and explain that any additional fees should've been mentioned at the terms and conditions section and not put abruptly on the desk. Avoid at all costs.
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