AVOID THIS HOTEL AT ALL COSTS! This is probably the worst hotel I've ever stayed at in my life. After arriving at 10pm with a 2 year old to the reception to check it, it took 45 mins to an hour to get checked in ( lack of staff on counter) and we were surrounded by groups of young German party goers, I knew I had a bad feeling about this place. We got to our room only to find there was people already inside the room ( which is a huge security risk and safety concern with a young child). So we walked back the long walk back by the pool to reception ( with an overly tired 2 year old)to get a new room. After getting a new room, the bathroom had a smell like sick, and you could hear everything through the rooms walls and corridors. Don't get me started on the beds, the mattress aren't torture, rock solid and had us all waking up in aches and pain. The air con was weak but it did work. The only thing that was positive about the room was the shower, great pressure and temp. Now onto the "all inclusive " the breakfast, lunch and dinners were awful and the same every day - I'm sure the hams and cheese were the same put out for the day. The orange Juice machine dispensed in diluted syrup which the kids loved ( A lot of European families, who had pilled plates of low quality, stale food. We ended up eating buttered bread an going out for meals at cost. It's not all you can drink either, it's 3 drinks at lunch and 3 at dinner of disgusting wine or cheap beer. You can go to the bar outside but have to pay for drinks and a deposit for 2 euro for cups. The entertainment was basic, the same dance disco every night, granted my 2 year old did get the schedule and did get used to the dancing which was good, but they didn't cater to English all the songs where In spanish but it was ok. The pools and the outdoor areas were basic, no slides for the kids or any floats or anything - but you could purchase from the shop on site. The hotel needs a whole new refurbishment to be honest. It's very very dated. The only outdoor evening ride was a horse merry go round which ate my 2 euros on multi occasions and didn't work. Last but not least - the amount of security or police parked within the resort walking around with Batons and a couple with guns was very concerning. Due to the amount of drunk party goers who stay there who end up making loads of noise and playing music. Overall a very very poor experience and it's very rare you leave a trip feeling more stressed and exhausted than relaxed and recharged. I wouldn't recommend staying here at all and to be honest stay clear.
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