Hotel Calatrava

We spent 4 nights at this hotel, and from start to finish the service was very friendly, caring and efficient. We received a free room upgrade and a lovely surprise for my birthday, which were unexpected and very much appreciated. We stayed in room 17 on the top floor which is at the back of the building. Although there is no sea view, it is very quiet. The room is large and has a very big bed (super king size), a free-standing TV, kettle for coffee/tea, a bright bathroom with bath and walk-in shower (and lovely views of the cathedral), and there is a roof terrace furnished with chairs and table – the ideal place to watch the sunrise/sunset (accessible via steep metal steps). Bottled water is replaced every day and in the evening housekeeping leaves a little delicious sweet treat which is a nice touch. The hotel's terrace on the top floor, where food/drinks are served, has lovely sea, harbour and city views. The Cathedral is close-by (5-10 minutes’ walk) and can be seen clearly from the terrace. At breakfast, there is an extensive offering that includes cooked eggs, porridge with fruit, dried meats, cheeses, croissants, yoghurts, etc. and we enjoyed the views of the Mediterranean Sea and the sunrise/sunset from there, even in early February. There are terrace heaters & blankets and should the weather change for the worse there are screens that can be put down for protection. The hotel is situated in the old town of Palma, so ideal for shopping and cafés/restaurants. Santa Catalina and its Market is approx. 20-minutes’ walk west of the hotel. There are a lot of good cafés/restaurants to be found there too. We drove to the hotel from the airport and found it easily using Google Maps, and we used the hotel’s underground car park which is just 2-minutes’ walk away. As other reviewers have mentioned, the streets are narrow, but they’re not difficult to drive. The car park is much more challenging and a small car, such as a Corsa or Fiat 500, is essential. We used the hotel's private Spa (which can be booked for up to 1hr by guests) and I can definitely recommend a 1hr massage with Claudia (must be booked in advance). The hotel is beautifully decorated throughout and a haven of peace and tranquility. It was a pleasure to come back to the hotel after a day’s walking/sight-seeing, and return to a very comfortable room. I recommend this hotel without hesitation and would stay there again in a heartbeat. It was exactly what I wanted for a relaxing and comfortable stay in the centre of Palma.

A fabulous stay where nothing was too much trouble for any of the team. From the moment we arrived at the hotel we felt very special, our room was ready and was immaculate. They explained the local area so we could get our bearings, it is so near to eveything you could want in the Old Town and with beautiful views out to sea and over the park below. The rooms are gorgeous and spacious with access to the spa available too. We soon found our way around and it was always easy to find our way back using the cathedral as a landmark. Lots to see and do with shops etc nearby. We went out of the main season and it was still warm and pleasant. The Christmas markets had just started which we would highly recommend. The staff in the hotel were all great. A fantastic place to stay

Always excellent service at Hotel Calatrava in Palma. All the people who works at the hotel is so serviceminded and kindly. Spa for your own and time to relax at the bar on top floor. Of course, we will come back.

Stunning hotel, perfect location for peace and quiet yet a short walk to the city centre and to the beach. Everything was exceptional quality

A really superb boutique hotel well located in Palma. The staff were friendly and helpful. Would definitely stay again.

Time stopped as we stepped in… and our stay in this designer & central location in Palma has been nothing short of a lovely and luxurious time - the staff couldn’t be any friendlier. What a blast!

An exceptional Hotel with the best staff we have ever encountered on our travels. We highly recommend staying here if you hope to be well looked after, experience fabulous food, have an amazing massage and a wonderful sleep in a beautiful room. An additional bonus is the lovely roof terrace for breakfast, lunch or cocktails, it's stylish with amazing sea views.

Great location, excellent boutique hotel with outstanding staff and great views from rooftop terrace. Most comfortable beds with excellent bedding and pillows. Nice little spa. Great concierge service. I'd stay here again and highly recommend it to my friends. Only thing I didn't like was the lack of door between bathroom foyer and bedroom, it makes for lack of privacy if you're sharing the room.