Tidewater by Book That Condo

This was an amazing condo and property! I frequently travel alone but felt very safe. The condo extremely well decorated and furnished. Hope to get to stay here again.

Nice place great location, Deck looked like it had not been cleaned in a while didn't use it. Floors also left your feet dirty just a cleaning crew issue they need to step it up.

Property is located in a nice location. Elevator wait times are a little lengthy due to guest capacity to elevator ratio. Room was nice with great beach access. I would stay here again.

The condo and stay was great, the only issue we had was not being told sooner or informed at all that out condo could only have 2 parking spots, the Tidewater employee, Chanel, called 3 days before the trip to let us know and was very rude and not helpful. Other than that, pretty nice place.

No umbrellas at pool, elevators slow, cart usage inconvenient, pool closed for 2 days on one side, dirty rug in room, floor dirty, needs better vacuuming, door codes provided through email didn’t work, just for room door and it was a long code, security all over , unsure why? One operating elevator, location convenient to shopping, food

Our condo by Book that condo was great, it was clean, stocked with everything we needed for our week there and decorated perfectly, everything was up to date and in good condition. As much as we loved our condo we will not stay here again, the resort has 3 main elevators and on day 2 one of them broke and was down the whole week, it took nearly 30 minutes each time you needed to go up or down waiting for it to come to you, they put attendants on them to help and it did but only as far as ppl getting on and riding it all the way up and then back down and keeping it to full for anyone to get on. We felt stuck in our condo or on the beach, very very frustrating and we will never go back or recommend this resort. The 2nd issue we have here is the beach chairs, the rentals take up nearly the whole beach front to back, if you dont rent you are exiled to a 60 ft section of the beach on either side of the chairs and then ppl set up their canopies and leave them the whole week, then you have to walk through their camps to get to the water or all the way around the beach area to get to the water. The condo was great but the property ruins it.

Waiting time for elevators is disaster. no black out curtains lights coming from everywhere.

I would NOT recommend this property to anyone looking for a nice, updated property to enjoy their vacation! The property is outdated, and even the elevator technology is outdated. For the amount of money we spent for a Full Oceanview room on the 5th Floor, we could have stayed at another nicer property that had Nice Staff, better looking units, a Jacuzzi that actually works and with better functioning elevators. The outdated property, the unfriendly and dry staff members, the non-functioning Jacuzzi the Super Slow elevators put a Cloud over what should have been a nice vacation.

Elevators are horrible, restaurant expensive and not great quality and bad attitude knowing guaranteed tip. Need to brush up on customer service. Nice condo… need improvement on staff and elevators!!!