Paris Eiffel by Yays

首先作為攜程這麼多年的用户，一直對於攜程訂飯沒有表達出任何的不滿，就算是有些與實際情況不相符的酒店，衹要不是太過分一般我都不點評。但是此次巴黎這家酒店的經歷刷新了我人生的三觀，以下是我的不幸遭遇： 1、這家傳説中的酒店是沒有電梯的，ok我可以接受，歐洲很多酒店都沒有電梯，我自己一個人扛着大箱子上了五層。 2、這家酒店沒有前台，所有溝通完全靠郵件，郵件給你發電子密碼及鑰匙。 3、在入住的時候遇到的事情簡直聞所未聞，進門一瞬間發現門是被撬過的，讓我對酒店的安全性存疑，以至於入住的三天沒有睡過一個好覺。 4、入住當天，床單及四件套是沒有更換的，床上還有上一位客人躺在床上吃東西留下的碎屑。以及廚房的半瓶牛奶和上一位客人留下的食材，並且桌面還有很明顯的油漬沒有清潔。廚房及衞生間都沒有套垃圾袋，衹是把垃圾袋扔在一旁等着我自己套。洗手間的紙巾也是上一位客人留下的，根本沒有添加新的。 雖然回國已經一個月了，回想這家酒店的入住體驗簡直讓人髮指，當時訂房價格將近2000每晚，在人生地不熟的巴黎出差遇上法國大罷工實在沒有其他酒店空餘，所以硬着頭皮住了三晚。 以此讓我對於攜程海外酒店選擇及品控產生了強烈的質疑，視頻是我入住當天拍的，實在讓人噁心。

Hotel room was great and hotel was and part indeed. Close to metro station. There was super market nearby and a pastry shop which were great. Only thing was there is no lift. It was healthy to climb stairs but a bit tiring for us.

There is mini kitchen and refrigerator that is very convenient. I stayed very comfortable. If I have a chance I will use it.

Absolutely loved this place! Clean and comfortable with a great pastry shop nearby. Will definitely stay here again

Room was good kitchen needs more utensils, but overall nice place. No elevator so bags need to be carried upstairs

We were surprised with a wine on our first day. The room was very clean and they let us do early check in free of charge. The kitchen was okay, but I didn’t have a frying pan. Our room was on the 3rd floor (not elevators) and we had heavy luggage, we got help on the arrival but on the departure we didn’t. There is not a scale to weight your luggage. If you book a One Bedroom apartment for 4 guests, you won’t have a balcony, but the view was still nice.

Customers need more precise and detail information about this property before booking. Detail information such as if the property has no air conditioning, the building has no lift or elevator and not suitable for handicapped people. The room has two fans and it is hot and uncomfortable. The spiral staircase to the room is a challenge as well. I happened to have a disabled kid and it is a challenge to try to help her walk up and down the spiral staircase and also carry the wheelchair. There is no room service at all. Before we checked in, we got an email from Yays saying that we need to pay extra taxes... getting into the room would be problematic if your cell phone ran out of battery as it relies on the phone app to open the door. All these information need to be included in the description so it will.help customers make the right decision.

highly recomended

Checkin- terrible. Office completely in the other side of town. Foe early check in had to leave bags there. All controls are electronic and accessed via App. Have no clue why imperative that “key” be picked up at the office, unless you wanted to pay 35euros to have someone meet you at the rental. Rental was nicely done and quite comfortable. Though the shower head was malfunctioning. And there was no wine key…in a Paris apt?! Heat worked great, though without AC I think not tolerable in the summer. I did message the manager a few times re the issues mentioned above, but have never received a response.