Marc Julian P
6 maja 2024 r.
The amenities did not meet the advertised standards. Specifically, the air conditioning in my room was non-functional, causing discomfort due to high temperatures that hindered my ability to sleep comfortably. Despite promptly informing your staff of this issue, no action was taken to address it. It is reasonable to expect a hotel to maintain rooms at a comfortable temperature, and the failure to do so significantly diminished the quality of my stay. This problem persisted throughout my entire stay, despite my timely communication with your staff. Moreover, it was only on the final day of my stay that I received a remote control, preventing me from using the satellite TV until then. Additionally, the cleanliness of the room upon arrival was subpar.
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