The first person we met in front of hotel Lutetia was Jean. The gentlemen that surprised us with a warm welcome, WoW he knew our names!? Could be due to our dutch license plate? He assisted us with our luggage and straight away took care of our car. What could you wish after arriving late and almost 7 hours of driving from Amsterdam to Paris. Merci ! Continously we were presented to Patricia, the receptionist that proceded with our check-in and immediately offered us some water while we completed our registration. Very gentle …she was really great and already asked about our plans while she offered us a late check-out because the occupancy allowed that, awesome! She even guided us to our rooms. My parents were so surprised with the room decoration; rose petals and one beautiful piece of cake for their 50th anniversary. Not only beautiful but also delicious, i can tell. THANK YOU ! They and myself will never want to forget. We wanted to go out for a walk but not before passing by the concierge. There we met Loic. He provided us a city map, as we wanted to visit the biggest christmas market and enjoy the christmas lights that makes Paris shine. Everything is within walking distance. Loic gave us good tips to be efficiënt in time. He did not let us go before offering umbrella’s. As he predicted, it rained and they were very useful. Thank you! We came back and met Ekatarina at the reception. She was able to show us some other room type with a more than beautiful view of the Eiffeltower. Definitly the room that we want during our next stay! Thank you! Bonjour Dominic, with a big smile he was one of the so many stars within this hotel. We really enjoyed the breakfast, don’t miss it. The breakfast would not be the same without the great service provided by Dominic. Merci ! Once in our rooms we called with some questions and we were well informed by a lady called Larissa. Later on that same day, she rescued us. It’s a small world. We met her in the corridor on our way to the room, as we discovered that our roomkey did not open the door. Once again thank you for the security check, as she managed to open the door without making us pass by the reception. Very conveníent as we were still in our bathropes after visiting the wellness. Yes, the late check-out was one good excuse to not miss the Akasha spa. It’s a small piece of heaven hidden inside the hotel, where you can explore ZEN after walking all day through the city. Once we said farewell, we got our car back. Already driving home for Christmas we found three refreshing towels and some water in our car, sublime. Once again thank you for all the nice surprises and yes we will be back. Merry Christmas to you all !
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