Hôtel Saint-Charles

This is an excellent hotel, especially if you want to be in the 13th arrondissement near the Gobelins, Musee des Plantes, the lovely community fresh water swimming pool and Place Italie. The 13th arrondissement is the hip place to stay, very young vibe on the Left Bank. My husband and I stayed in a single room on the fourth floor that had a great mattress. My husband is 71 yrs, with a quirky back, 6ft 5, 275 lbs and always had a great night sleep. Plus he was thrilled with the elevator and the superb breakfast. The staff was lovely and all the conveniences (toiletries, hair dryer, etc) were included. I am returning to France in May to pick up medications (much cheaper that in the US) and to visit the Canal du Midi and the Riviera. We'll be in Paris for a couple days, and Hotel St. Charles is our "to stay" place.

Stayed in hotel in Jan 24, with my 8 female family members. It's is very clean, well decorated and in the lovely area of Butte Aux Calles.. The price was very good. Rooms a bit small but well laid out and probably bigger than most rooms in Paris. It's about 25/30 mins to Eifel tower but Metro is just 5 mins walk. There are lovely little bakeries, bars and restaurants in the surrounding area.

If evilness and rudeness was a hotel this is it. Worst experience in my life. First of all we booked three rooms but at arrival the hotel staff says we have four rooms, took at least 20 minutes to solve this and instead of giving us one bigger or connecting rooms as it was described in the booking we get four small rooms. Secondly by unknown reason one of our cards for payment didn’t work so we decided to pay half in cash and half by another card. When I offered during daytime to pay with the card the staff says we can do it later. Upon coming back after the day our rooms are blocked and the new staff says it’s blocked because we didn’t pay (?!I even offered to pay during day time), of course I paid immediately but as this whole situation is unacceptable we wanted to talk to the manger who next day lies to me and tells me that rooms get blocked by itself from time to time. In the room one lamp wasn’t working. Third thing is the breakfast buffet, not much to offer and a very rude person working here and checking how much one and each is eating. Feel extremely uncomfortable, to that point that I didn’t even want to ask for more coffee. He even asked my once why I’m taking too many croissant. Later when I asked manager why he asked me he says because people take food along with them. Of course we all know that, but to openly suspect your guest is the worst or worst. Would never ever recommend this hotel to anyone, and as the cliche at it may sound not even to my worst enemy!

Lovely hotel with helpful and friendly staff. Our room was on the 1st floor and still offered a great view from the window, so I can only imagine what it looks like from higher! The area is lively and beautiful but still quiet enough at night. The bathroom was very big and nicely renovated, but could have used a deep clean. The mini fridge is a nice addition but it only works when the cabinet door is open, and cleaning staff always close it (despite leaving a note asking not to) so our food ended up warm at times. The Wi-Fi was a bit spotty, unfortunately. Overall though, my husband and I had a great stay and felt comfortable, safe and welcome.

This hotel isn't great, but more than adequate. The location was a little more out of the way than we had hoped for, but after a day or two we adjusted quite well and the metro is close by and can get you anywhere you'd like to get to. The best part of our stay, was the front desk staff, Asberjian (sorry if I misspelled your name), and Rashid. This guys were great! Always helpful, always knowledgeable and always delightful. We would stay there again just to see them again! All in all, a very pleasant stay. Great Staff!

The service was poor and on the last day we asked the reception to call us a cab, he called a friend who wanted 40euros for a 3 km ride. Un fortunately we had a train to catch so we did not have time to argue. The driver did not speak any english and when we questioned the price he called the reception who started shouting at us over the phone. Very unpleasant. The rooms are really small and the bathroom dods not give you any privacy. On the plus side we found tve room very tidy and the location was good