Hotele z parkingiem w: Pas-de-Calais

Even without star rating, cute hotel located in the city centre. There is a big parking lot in front of the hotel. Rooms are clean, modern and design and has a wellness feeling to it. The hotel even has a little Japanese sauna. Good value for money.

We arrived at reception and had a pleasant welcome. I asked if we could change the room from 1 Queen Bed to 2 singles (i was with my son). Was told this was possible - please wait and we will make your room. No problem. 20 odd minutes later was told this is not possible, need to upgrade cost is €15. Ok I agreed, and payed then. Took another 20 mins to change the booking which i felt was a bit too long. Room was nice and suited our needs, nice bathroom and shower no problem. In the morning came down to reception to check out. Different staff as expected. But was asked to pay for the room. I proved that my booking had already been paid - months ago. I was then asked to pay for the upgrade. I explained that i had already paid the day before and showed the proof on my bank statement. Was told i need to pay an additional €10 as the price has changed. I objected and said that is not acceptable. I was then asked to pay for breakfast, but we had not had any breakfast so I refused again. I was then asked to pay the city tax - which may have been paid originally but after much negotiation and 2 other members of staff joining, i relunctantly paid an additional €2.8 or similar so that i could leave. All in, this totally ruined the experience, after pre-paying and paying upfront I should not have to spend more than 30mins to negotiate check-out. Because of this other customers approached the reception and then left again. I must stress that neither party lost our temper or shouted, but it was very stressful. It appears the system is a shambles and did not help the poor lady behind the desk who seemed totally exasperated. It was suggested that should i pay again then she would have to fund the difference herself. This amounts to blackmail, and I wholly hope the management behind this hotel do not seriously expect the staff to fund the inadequate function of the computer system that has been installed. Please rectify this poor situation immediately.

Bardzo dobrze.

Helaas was het restaurant gesloten, wat bij slecht weer een gemis is. Personeel zeer vriendelijk, helaas een glas witte wijn bestellen was niet mogelijk moest per fles. Het interieur vonden wij weinig sfeer heben. Voor rustzoekers is het ideaal vertoeven.

Nice location however the hotel car park it is not well signposted. Average breakfast for the price. No drawers in the room no minibar or fridge, very basic amenities for a 4 star hotel. The shower door in the bath went beyond the bath edge and allow water to go on the floor creating a paddle in the bathroom. The restaurant was a bit of a disappointing experience considering the price to pay for a mediocre dinner. The staff are completely oblivious to guests requests or suggestions. We ordered the deep fried squid and they were just served as finger food, piping hot when I asked for a plate to transfer the squid from a napkin cone with kitchen foil propping the squid to make it look plentiful, I was told tge you have to eat it with your fingers??. Pepper steak that tasted and looked terrible, the steak was cooked to the right temperature however burned on the outside, the so called peppercorn sauce was just a pan wash, no pepper at all, no stock or seasoning, it tasted like water and salt. I had a bottle of red Burgundy that I drink regularly and to my dissatisfaction on tasting the wine it was unbalanced, when I pointed this out to the staff, the wine was taken away somewhere in the back, the waitress then returned to say that her colleague had said that the wine was fine and that decanting it would correct the wine. The decanter was clearly chipped on the rim and I objected and requested at the least a non chipped one. The wine didn’t correct. Apart from the company of my wife and the garden surrounding all the rest was very unlike of what a 4 star hotel’s restaurant should provide. The grounds of the hotel are very relaxing and comfortable,

I picked this hotel as it is ideally located near the channel tunnel. Literally about 5 minutes drive. My only issue was when checking in. I was extremely tired from having driven 7 hours to be told that my booking had not been paid for! I had 100% paid and I had the receipt to show them but it took them about half an hour to finally see that trip.com had sent the money. By this time I was at crying point as so tired I just wanted to go to my room. Bearing in mind they were both speaking in French so I didn’t have a clue what they were saying either, it was really stressful. I messaged trip.com and they were extremely helpful and the issue was sorted a few minutes after that, so I wish I’d done that in the beginning but was not sure what the problem was at that point as could not understand them. There was also a couple behind me who had the same problem. Once I’d got over that, the hotel itself was absolutely fine. I went back down to reception and the lady was really helpful with giving me directions etc. I didn’t have breakfast so can’t comment on that but I got a hot chocolate out of their machine for a few euros and that was really nice. The room was quite small but that didn’t bother me as just a place to sleep for the night before my journey the next day. I would stay here again as convenient for Chanel tunnel.

Location wise this hotel could not be faulted. Excellent location. Close to everything you could possibly need. Room. Very small. And the shower cubicle even smaller. Anyone with a larger frame would really struggle. (We were on the third floor don’t know if that makes a difference) There was literally hardly any space to move. If you dropped something you would need to be careful you didn’t crack your head. Also there was no window in the bathroom so by the end of our four nights it was beginning to smell a bit funky. I feel the cleaning left a lot to be desired. When we arrived there was lots of dust/dirt in the corner of the bedroom. The sort when you rub it with your shoe it balls up. This stayed for the duration. I think also the pillows could do with an upgrade. They were very uncomfortable. We didn’t eat at the hotel. I think it was reasonably priced considering the location. All in all though our stay was a good one. It was a beautiful place and we would return again. Just maybe not at the Red Fox.

Lovely hotel. Although the staff were extremely friendly at reception, there was an issue with them saying I hadn’t paid and I had paid directly through Trip.com, there was no questions on checking out and just had to pay the city tax. Lovely big room which had an upstairs and balcony, think it was a family room as beds upstairs. Be warned the bath is very high and I fell out of the bath because I am short! Even my partner who is over 6 foot said it was high. Very clean, nice bar staff at bar. Swimming pool is nice but did get extremely busy. It is quite a walk from from the town 15-20 mins. Would go back and stay again.

Wij gingen de volgende dag met de ferry en dat is maar 15 minuten rijden. Ligt prima en snel aan de doorgaande weg. Is echt wel basic en mag wat beter worden schoongemaakt. Voor 1 nachtje echter helemaal prima zo. Restaurant en McDonald's op loopafstand

Very close to the train station. I had a room with an ensuite/ private bathroom. The water was hot, but it needed a new shower head. It was leaky. The room is clean and big enough 1 person,maybe 2. Good security. Coded gate access after hours and a different coded entry into the building.