Boutique City Hotel

BUGS! Within first hour killing bugs. Tried to change room and management chuckled and just sent someone to spray for cockroaches which just made them scatter more. Tried to refund second night and was denied. Spent nights killing bugs. Shower- takes 5 minutes to get warm (no hot). WiFi - have to do a login to an account every time you come back to hotel and every device has to have different passwords. Never had good connection. Amenities- no tissue, no razor, no slippers, no power outlet on other side of bed, no pen and paper, no second key for my wife. You get toothbrush and hairdryer (that’s it) Breakfast - Do not buy! Nothing fresh, food not refilled, even coffee was terrible. Said western food but I guess that’s just the toast because no ham no bacon no sausage. Just balogne that taste like water. You can get really good breakfast at nearby restaurants. The only thing that was decent was the location but we happily staying nearby at 3 star hotel which is much better. Oh I forgot the amenity of an ashtray but can’t smoke. YAY. Additionally I paid for canal view and got parking lot and city view. Hmm. I have to say it’s better to stay in a hostel than this place. The rooftop access takes you to dark hallways with no lights and an indoor room with views and windows but it’s used as storage and locked. Don’t know why there’s still signage about going to the “roof”.

I have a guest to see...if I wanted to take my guest to the room I had paid 500Bhatt extra...very rude response from reception

I booked ocean view room but they give me city view this is bad for me.