They charge prices equivalent to 4 star and above but their standard is similar to that of 1 star hotel or even bad. It was so dirty, cobwebs everywhere, dust on fans (as if no dusting was done for months), torn linen/pillow covers. We were 3 families, so we had booked 3 rooms, while checking in we enquired whether all 3 rooms (of category booked online) were on same floor or not, to this the ***ager rudely replied that to accommodate on same floor they on their own had to change the category (needless to say lowered) of the rooms. When we expressed our displeasure on this, his reply was "this is what we have, either take it or leave it (which would have meant no refund)". When we went into the rooms, we were shocked to see the condition of rooms, dirty and dust everywhere. On showing them, at first they reacted as if it was so trivial thing and then cleaned which took almost 30-40 mins. Linens were worn out, torn pillow covers and to top it all house keeping guys were ill ***nered. Breakfast was horrible and arranged in very shabby hall on terrace. Please avoid this hotel. We were there in Oct. 2021.
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